Reviews for Second Cup Café featuring Pinkberry Frozen Yogurt in Saint John, NB
Great coffee great menu. They need more sitting places. Because it is joined with Indigo it would be nice to have a bigger... sitting area where you can enjoy a coffee and read Read more
Staff is amazing, management however is a completely different story. I won't be back. Very disappointed. I really loved this... store but after seeing how management speaks to people and talks about their staff. I'd rather see the staff work somewhere theyare appreciated. Lately I dont feel like that even exists in Saint John. Read more
Good place to meet your friends
Forget ALL other coffee chains. We have been disappointed in SB as of late. First time at second cup here and drinks were... PERFECT! Read more
Great customer service, and consistently great product. I enjoy my chia tea latte from second cup above all other providers. I... didn't want to lower the rating because I genuinely do enjoy going there, but the drive thru does leave a lot to be desired Read more
First time in this location. It's super clean with a great melange of furnishings to capture whatever your mood happens to be on... any particular day. The product offering is standard SC fare, which is always good. I had Chai Tea Latte, my current fav hotbevvie, and a gluten-free peanut butter bomb treat thingie. OMG. It was the bomb! And Merry (yup, "as in Merry Christmas", sheexplained!), the high energy server, was hilarious! She notches up the service experience ten-fold! All-in, a 5-starexperience! Read more
I had come to this location a few days in a row, and a couple of the staff members knew my order and were pleasant and joked... around with me, making conversation. By all means, I think that I probably would have kept coming to this location for myafternoon coffees for a long time, because it's close to my house and the coffee is fine; however, I'm probably literally nevergoing to go to this Second Cup again, because one of the employees? Hannah, specifically, was so sincerely mean to me that I'llprobably just go to the Starbucks down the street instead. Why would I want to be served by someone who? clearly, has noprofessional composure or a will to see the same customers more than once? Hannah is the single least professional person thatI've ever had the genuine displeasure of being served by. In all likelihood, she should not be allowed to work customer service?or, perhaps, anything involving people. She'd maybe make a good executioner, or a profitable therapist, or some other jobinvolving making people miserable and/or profiting off of the misery of human beings she's never met before. Speaking to Hannahgenuinely ruined what had been a very pleasant experience. Read more
Excellent customer service and second cup has the best pistachio lattes by far out of any coffee place. The staff made me my... latte very kindly after I messed up my mobile order. Will be back to pay my dues for many more pistachio treats! :) Read more