Reviews for KFC in St Cloud, FL
10 stars if I could . Thank you Jorge and Missy Last night they really came through for me I had originally went the the KFC at... 2733 13th street in st.cloud . they were out of Mac an cheese . when I ordered the famous bowl they said they had no chickenstrips for it but would still sell it to me... Um no Wanted 12pc meal extra crisp only breasts an legs . manager said notposible they were out of chicken . I even offered to wait longer .nope refused to make my order . so we left and went to thislocation . Missy made sure I had everything I wanted to order . thank you Read more
I don?t know who is managing this place or who is working here now. The food is god awful bad now. The chicken is either under... or over cooked. The coleslaw and corn are horrible! The mashed potatoes you can bounce off a wall! This place has gone down hillbadly! Read more
A huge shout out and recognition to the Manager Daniel, his Asst Mgr and all the team from this KFC location. They assisted me... very well with a big order of 100 boxes of meals for an event I had today at a local church. Everything was packed and sealedwith all the needed condiments, napkins, forks and knives. They packed the drinks on special KFC sealed containers for ourenjoyment. They even helped me by loading all the food in the car. My event went very well and for that I am very thankful toDaniel and his team! Read more
The drive thru accuracy, knowledge, politeness has gone way down. I?ve gotten my orders made incorrectly. I?ve had soda spilt... down the side of my truck when they try to pass them thru the window. I?ve been shorted chicken and been given lousy tacos. Ireally can?t think of the last time it was right. Today they shorted me 2 pieces chicken and it was not crispy. When I got homeI called and was told I had to drive back to the store if I wanted them to remake it or give me a refund. Last straw! They lostanother customer for LIFE! It a shame to pay these kids good money and they don?t care if they do a good job. Young workersshould be taught about pride in doing a great job It?s not nearly as good as it was 3 years ago. Very very disappointed. Read more
Consistently poor service. An empty drive thru can still expect several minutes wait before being addressed. I have given this... location several attempts over the last year as I live in the area and it's the same problem. Either they have no staff to runthe drive thru or it's a complete lack of desire to work. Management needs investigated to see what they are doing to fix this.Their speed metrics must be consistently under par. In the future, just take the time to drive into town to the 192 location.You will get service faster, even if you include the time taken to drive there. Read more
Has gotten much better in the 6 years I've been here. Quality on the Taco Bell side is better than KFC (very greasy). Still get... the occasional wrong order, but staff is very friendly. I think an update to the intercom would go a long way Read more
Since the remodeling, this place has improved a lot. The inside is much more modern and if you have a chance to eat inside, I... recommend more than drive thru. The staff is nice. There is thus one guy that may be abit upfront (his voice) on the intercombut he is nice and is moving along the long drivethru line. I do see that they stay with the seasonal holidays inside. Food isgood and they try to accommodate for any request as best they can. You also get mint inside lol. I had the fill up famouse bowl.Cutie cashier btw. Read more
Very clean and never crowed and the food is fresh. Very helpful staff..