Reviews for KFC in St. Augustine, FL
Very good food, very good service. Came out quickly. Very nice employees.
I am so done with KFC. The recipe is good but it is so hard to get quality chicken. 4 times in a row trying to get KFC like I... remember it is too many! The 12 piece bucket from this store was an inedible mushy gross disgusting excuse for chicken. Had tothrow it out. I now vow to never go to KFC again. Corporate needs to address quality control issues or KFC will not survive. Read more
KFC is like the K Mart of chicken places. They should have closed down long time ago. The stores are dirty, the food is insipid,... the workers look as if they have been condemend to work there, the drink selection is pathetic, and the bathroom are not clean.I ordered the 3 piece meal, tenders, and it was awful. This after not going for over 5 years, but nothing has changed. Verylikely I won't be going back for another 5. Read more
Lobby was locked with sign on the door stating "door unlocked for pickup orders". App indicated my order was ready at 6:59pm,... and I watched an employee place an order on the pickup rack. The employee looked me in the eye standing outside. Employee turnedaround and went to do something else. 5 minutes later after knocking on the door several times, another employee came to thecounter and motioned to the side of the building. I thought there was maybe another entrance, but there was only the drivethrough window with several cars in line. I came back to the front door and knocked again, and this time the employee thatmotioned me around the first time came and unlocked the door. Later found out he was the "manager ". He told me I had to get inthe drive through line and go to the pickup window. I explained to him that my Semi truck was at the hotel across the street andI couldn't drive through. He said to stand in line with the cars and wait my turn. I directed him to the order that was on therack that should have been mine. He ignored me and locked the door. There were no other choices for food, and I had already paidfor my order in the app, so I went and stood in line with the vehicle traffic to get to the window. It was 7:35 before I evergot my order... it was cold, it was regular and not crispy, and it was regular and not diet Pepsi. I have always been a fan ofKFC, but this is likely my last visit to a KFC, and I have deleted the app. I am a professional driver, and have no choice butto eat out most days. Every driver I know will hear about my experience, and your organization should be absolutely ashamed ofyour performance. Read more
I am down with COVID so hubby went to the drive thru to pick us up some lunch. He ordered a two piece crispy white meat dinner... with fries and lemonade. They got most of it right, the chicken. My lemonade turned into Diet Pepsi and my fries became mashedpotatoes and gravy. His two dark meat portions were more appetizer sized. His unsweetened tea, was sweet. This was our third,and last visit to this restaurant. They never get the order correct. Read more
Arrived 7:30 pm Saturday. Ordered 8 chicken tenders meal. 2 slaw, 1 mashed no gravy. Received Thighs and legs. Cold.Biscuits,... hard as rocks. Conveniently printer just runs out of paper. No proof of order. Tried calling to complain. Won?t answer. NEVERAGAIN. $31 wasted since we don?t like that part of the chicken. . Read more
I don?t like KFC. But my wife loves it, but I still fight her every time on going there. This time I had both my wife and... daughter killing me for KFC after spending the afternoon at the beach. I folded this time and we showed up at this location. Ionly tell you this, so you will understand the gravity of my words when I say this is the best KFC I?ve ever been to in mylife. At 9:30 at night, I went to the drive-through and got some of the best tasting crispiest extra crispy chicken that I?veever gotten, The entire order was completely flawless. Even the guy that was working the window was super polite, and dideverything you could to make sure the order was perfect, down to napkins, and dipping sauce. I commend this KFC, and their stafffor what I would say is one of the better experiences I?ve ever had at this chain. Read more
Went for a 8piece family meal. Sat in the drive thru for over 30 minutes only to be told they didn't have it. What kind of... chicken house has no chicken??? Quit going to the store on Hwy 1 due to getting shorted all the time. Filed a complaint onlineabout 2 months ago and still haven't heard anything. KFC DON'T CARE ABOUT THEIR CUSTOMERS AND IT SHOWS. Gave them 1star becausecan't give lower. Read more