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Reviews for Café Van Houtte in Saint-Laurent, QC

Jay Espinoza 2 years ago
1

No one was working when I came at 8:45 in the morning, I mean how dangerous is it for someone to come into the store and there... is no staff. I waited for over five minutes with other customers calling out for someone. Is there no way for the staff to knowif there is someone upstairs. I left and came back and saw a girl working. I went in to tell her that I called out multipletimes and no one came. Her excuse was she was in the kitchen and that she was only gone 5m. It was more than 5m. Makes no senseto me that someone would be in the kitchen in the basement at 8:45. What if there were people in the morning who needed theircoffee? I missed my bus because of this. And she just told me, well I?m here now. What kind of response is that? What kind ofcustomer service is that? Regardless the place was low stocked in food. Only biscottis and cookies to sell. What a terribleexperience. Read more

Redhwan Almuntaser 2 years ago
5

Affordable prices and fantastic customer services. For god sake just go yourself and test it:) what do you want? Study?... Beautiful, yes! Meet with a friend? Omg, of course! Dating? Let me tell you about it, absolutely:) Read more

Ian 3 years ago
1

Made clients wait with their coffees in their hands for 5 minutes due to problems with their till. Which is fine and... happens. However, they couldn?t fix the problem, so they took all the coffees out of their clients hands whom they?d madewait. They?d rather waste the coffee than show a little class. Read more

Sarah Ca 3 years ago
1

I feel they just don't care about customer service. 2 times I got drinks from them and asked for low sugar or no sugar and what... I got at the end was so sugary teas. Seriously what is wrong with them and why so hard to listen to customer? Read more

Ruoma Ecnirp 3 years ago
5

Always get the same thing here because it's simply delicious loll. Also, I love the fact that the bartistas takes their time to... properly made your order. Something that many other companies don't understand. Taking your time insure proper service. Properservice makes loyal customers. Loyal customers make Great reviews ???????????? Read more

Gibrane Khoda 4 years ago
4

I go there time to time.I really like the place it is a good place where you can kill time.The cofee is just like any other... place but way more expensive.Most things are really not worth it.Fast service and friendly staff. Read more

Judy Hung 5 years ago
5

Amazing cannelé dessert; after one bite, I went back and got more! Wonderful filter coffee, hot and fresh! The donut was gross,... don?t buy it. Nice ambiance and decor, and plenty electric outlets for phones and computers! Read more

n ketata 7 years ago
4

Good location for people taking public transportation or living nearby, free parking not always available. Cool design and... decoration, especially the high ceiling and large front windows. Quality of beverages including taste may vary from order toanother, especially the ones with infused flavours. Last time I ordered an iced tea and it was very watery and lacking flavour(check the image). Generally I like their coffee but I'd recommend to ask them whether it's a fresh brew. Read more