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Reviews for Starbucks in Sacramento, CA

Tom W. 1 year ago
5

Good greeting. Drinks were made fast and tasty. A comfortable table to talk with an old friend. It was a morning well spent.

Cassandra Levy 1 year ago
1

If you want to use this location for the wifi, meeting clients or just sitting with your coffee I advise you to do so at... another. Security is lax when it comes to what's really important: customer safety Read more

Mariam Saleh 2 years ago
1

Literally the worst Starbucks I have gone to. First time they messed up my drink and I went back and told them "sorry but I... didn't get the right order", the cashier got really mad at me and made me feel bad but still gave me a drink. Today I went againto give this Starbucks another shot but I was disappointed again, my drink had SALT instead of sugar and I couldn't drink atall. I was charged $6.90 for a grande iced white chocolate mocha with sweet cold foam. I didn't mind the price but first Ithought the sweet foam was the only thing that has salt, I removed it and then turns out the coffee itself had salt as well. SoI am disappointed that I had to pay $6.90 for a coffee I can't drink! Never going back. Read more

Clee 2 years ago
4

Love this location! It is clean a decent area for indoor seating. Staff here are quick, attentive, friendly and enjoy a bit of... conversation. Nice to be welcomed! The coffee is always so good!! Read more

Amber McElvain 2 years ago
2

I guess if you don?t come here every day then they don?t care for you. I placed a mobile order and just walked in casually in no... rush. Did not get greeted. When the lady looked at me I approached the pick up area and she didn?t say hi or anything. I justlet her know I?m amber and have a mobile order - knowing it might not be ready. The lady with curly black hair said oh okay wellwe just got it and we?re making it but pretty rude. If I was rushing or rude I?d get it but I?m actually not in a rush andwould?ve appreciated a more kind acknowledgment. Then as I?m patiently waiting I realize it?s been past the time of my order tobe ready and it had been sitting there but she never let me know. At the end of the day it?s about customer service and workingin the industry I understand how it can be but at least try to be on top of your game as much as you can be with thisenvironment. The least you can be is nice and say hello. Read more

Telicia R 2 years ago
1

Typically a trip to Starbucks brightens up my day with their friendly and welcoming environment. Today on the other hand was not... the case. I?m healing from having my wisdom teeth extracted so I can?t eat solids and I felt like I was a bother to the cashierwho was a young stout gentleman. I?m not quite sure if he was tired or what but when I go to Starbucks I like to have thepersonalized experience and one of my favorite things is hearing my name called as if we?re friends. The gentleman that took myorder didn?t seem to care for my name. He didn?t ask and didn?t offer me my receipt so that I could know his. As I?m waiting inthe lobby I hear 4 different people get called up by name and greeted warmly. The same cashier seemed to be familiar with aregular customer and even sent the older gentleman off with a ?see ya next time Jack. have a nice day.? When my drink was readythe gentleman called up the drink by it?s menu name and proceeded to head to the back staff area without so much as anacknowledgement. I?m not sure if maybe I just didn?t fit the ?demographic? of what they?re used to but it made me not want togive them my business in the future. Please do better. Read more

B Travel mom 2 years ago
3

No nitro, no muffins, no sandwiches. Understaffed. The guy working was very sweet and apologetic. Not his fault.

Sam Poat 3 years ago
5

A nice and open Starbucks. A decent level of indoor and outdoor seating. Coffee was good and the baristas were pleasant. They... have a convenient drive-thru. Read more