Reviews for Starbucks in Sacramento, CA
Andy , Mellissa , Kris and Ashley changed my morning mood to Great ! I recommend this location for great customer services and... smiles! Read more
They can make a great ice coffee with hazelnut and the team Is so friendly.
I give this one three stars because I come here often but the wait time sometimes can be a while and today my coffee tastes like... butt and I hate when they put my breakfast sandwich where my egg and bacon are half way off the bun. It can be hit if miss. Iwill say that 60% of the time this one is ok. Read more
I will no longer come here. Went at around 11am on July 8th & 9th. Both times the window person was not friendly like other... Starbucks locations. No greeting and no have a nice day?nothing. Both times my drink was made incorrectly which Is frustrating.Bums are always in the drive thru section asking for money. But service and quality of drinks suck here. Franklin and florinlocation is further from me and I will travel for their services instead. Read more
Awesome staff. I occasionally order my husband a Frappuccino or cold beverage on hot days because, he works outside. Today I... ordered his usual from another location but, when I got to his job I dropped his drink inside my car while juggling otherthings. So, I figured my bad and ordered another from this location. I told the guy what happened just minutes before and, hewas sweet enough to reimburse me for dropping the order and gave me towels for my car. Hubby is happy. Much appreciated. I willdefinitely be back. Thank you so much. Read more
This place is really losing their credibility. I will take the extra time to go to a different Starbucks. We order extra shots... in almost every drink so our drinks are usually darker in color and they've been handing us drinks that are the same color asvanilla bean frapps. I come for the coffee people get it together. Plus they are in a shortage of cups and of stopperssupposedly so my coffee spills all over the place while I'm driving to work. So that's nice. Read more
Though I really do love the beverages that Starbucks in general has to offer, I would have to say that this location isn't my... favorite. They totally botched one of the drinks I ordered last time. I guess, if I am being honest, I could cut them a littleslack because it seemed like the person making the drinks was probably new. I say that because the guy taking orders and moneywas telling the other person how to make the drink i ordered. It was a regular menu offering, btw, which was why I hesitated tocut them slack to begin with. I placed my order online and, even though there was no one else in the drive thru line, and itwasn't busy inside, I still had to wait a couple minutes for my second beverage. It was kind of odd because the guy asked me ifI wanted the drink that I ordered..or another variation of it - which kind of confused me - and I guess I panicked, so I agreedto the variation, and then I didn't get my drink the way I wanted it, or the way I ordered it!! On top of that, the drink inquestion was supposed to be iced, and it came with no ice in it! It looked like maybe there had been some ice, but it melted?Either way, it was hugely disappointing. They also served it to me, it looked like, without stirring or mixing it. It wasseperated. And since it didn't come with a straw, it was difficult to mix myself, and it splattered on my car when i tried tocover the hole and swirl it. And the drinks there are not friggin cheap, so ... Extra disappointing because I don't oftensplurge on such extravagances ???? overall, kind of a let down. Read more
For all the associates working in this store, you guys don't have any customer service skill. Messed up my order. No sorry. No... fixed it immediately. No leader. No manager. No happy face. Bad bad bad customer service ever! Read more