Reviews for A&W Restaurant in Sacramento, CA
I?m a African American women who visited this location Today at 8 pm to pick up my DoorDash order inside and no one greeted me... and I was left standing there for over five minutes waiting on the order while they all walked past me. No updates on my orderthen they forgot the drink and instead of making mines the girl makes ten other drinks while I?m still waiting for the customersorder that should have been finished long ago. HORRIBLE CUSTER CUSTOMER SEVICE. Read more
Had some of the worst service I've ever experienced here. I've contacted their corporate office with zero response. Just...... don't bother. Read more
Waste of my time A&W not serving only KFC and they did not even have the classic chicken burger
Drive through only,A&W side closes early I believe 9pm, last couple of time my order has been wrong or missing items. And had... to pull over to the front and waited for 20min (conservative time assessment) for my order. I love the A&W cheese curds but thelast couple times have been way over cooked and just don't cut it for the craving. I only eat here once in a blue moon as it isvery unhealthy but on those cheat days when craving that one really bad food you love I hope for a perfect delivery of flavorand service and that just hasn't been the case. I am on the fence about coming back to this location the next time I craveA&W. On a side note: please bring back the Barrel Style Root Beer it was way better than the fountain they switched to. I comehere because of child hood memories and traditions with my son and the Barrel Style Root Beer and Floats were the whole Stapleof our tradition. Read more
This happens to be the second upset from this location. And it has gotten worse. I ordered a bacon cheeseburger and I requested... no onions and received it with onions. Also the entire burger was really just a terrible mess. For me presentation is everythingjust as much as taste. My boyfriend has also ordered a chicken basket and never received any sauce for the chicken or honeyeither that comes with it. Read more
I didnt end up eating this. It looks like it was just thrown together and the meat tasted weird like it was old or something. I... dont plan on ever going here again and I don't recommend anyone else does either! Read more
Quality of the food is the five stars of fast food. The listening skills of the order taker a 3 star rating. Asked server to... plz hold the wonderful but fattening cookie and biscuit...bonk they were in the bag and now my waistline. Read more
Good quality burgers and fries but not drive-thru friendly...... Grew up loving A&W -- can't find a better burger in this price... range -- beats every fast food chain in the categories that matter most: quality, price, and a simple old fashioned menu. Tastes like they're still flame broiling the burger ? so much better than that weird factory lab mushy tasting meat other placeshave. Good fries too! Perfect when fresh...and they tend to be fresh here, if you don't mind waiting hella. I live two blocksfrom here but don't come that often - I officially hate the KFC-split model now. It's like they're setup for the KFC orsomething, so EVERY time I come through the drive thru they're like yeah can you pull up to the front and we'll bring you yourorder. Ok yeah sure cuz you know gas is currently free, no prob, plus I love chillin outside when it's a 100 out. Then theysometimes give you someone else?s order, ugh. Place has a lot of potential but drive-thru experience is why I don't come hereoften, esp these days. Oh and sending me a flyer for 2 combos for $10 on Tuesdays and then saying it's $12 when I get there. That's just messed up. In the old days places would honor the previous flyer, I think only their neighbors got it anyways. Butno, these days it seems like it's all about under-appreciated employees and profit margins - which is actually an odd match witha good old fashioned classic burger joint like A&W. Lot of potential here. Read more