Reviews for Pizza Hut Saanich in Saanich, BC
Manager did not honour credit for previous order that was messed up. Manager was extremely rude and didn?t even attempt to... resolve issue. First order wasn?t cooked properly. Read more
The worst service I have gotten in my life when ordering pizza. I tried the centralized telephone service which is a huge... mistake in the first place. The person could not speak proper English and could not get my address right after 5 times of tryingto tell her. I then ordered online which was not use friendly. Told the person who called to say there's no chicken left at thelocation to deliver as it is not for pick up. She called me back saying no drivers are available and she can attempt an etransfer or give a credit. I said I wanted a refund and I still don't see one. Read more
After going to the Pizza Hut on west saanich and having 0 sauce on my wings, I didn?t think I would ever go back to Pizza Hut... again. But I decided to come try this location out and they had my order ready in 10 minutes, not to mention my wings weresoaked in sauce, that?s what I like!! Respect to this Pizza Hut for living up to customer standards. Read more
Placed an online order 8 hours in advance. Pizza still arrived half an hour late, cold. Called twice only to be told they are... short on drivers and there is nothing they can do. Apparently this means they still make the pizza at the set time butknowingly let it sit until it can be delivered? You had *8 hours* to plan for this. I?ll consider the ?delivery fee? the priceI?ve paid to learn this location is to be avoided. Read more
While my boyfriend and I were waiting in the car in front of the store, we watched two workers walk around without a mask on.... One of them preceded to roll a joint in the middle of the store, before going outside to smoke it. The app also said they wereclosing at 10 and wouldn?t let us order online to get a good deal. When we called, they said ?there?s nothing we can do? whenasked about the $10 pizza of the day. While I understand there was a website error, their customer service was very poor. On topof that when we got our food, the pizza was under topped and the boneless bites had very little sauce on them. I would muchrather go to the Pizza Hut in Royal Oak where the customer service and pizza is great. Read more
Don't order from Pizza Hut, you deserve better. See my pics; toppings were ultra thin (I paid for extra cheese) & the pizza was... mangled & horribly cut on arrival. I thought I would give them a second chance- they were good 15 years ago- the renewedopportunity was misplaced. Oh yeah, our breadstick order consisted of four poorly prepared sticks. #notopizzahut Read more
No sauce on the pizza. I double checked to see if my order got changed to no sauce but it wasn't. They just literally put it on... so thin it was for the most part cheese bread - like a ring around the crust and the rest of the one pizza was just cheese. Whycheap out on that; come on. Read more
Ordered from this location for delivery with a good tip. Turns out delivery driver went home early. Asked for refund because I... couldn?t pick up and they refuse to refund it after 2.5 weeks. They said it would be 3 days and have called multiple times forthis issue. Never got the order or refund for the order. Read more