Reviews for Rice Xpress in Royse City, TX
Was very disappointed in how a situation was handled by management. We found a small bug in our lo mein and called to see if we... can get the lo mein refunded. We had ordered more food but we understand it?s a business and don?t want them to be completelyout for an entire order. The owner refused as she would then have to refund everything, only wanted to give a credit to go backor have another order delivered. Seeing how the bug was sautéed in it I declined. As an owner I think that would have been theproper option. We loved ordering food from them but after this was handled we won?t be going back, the owner cares more aboutmaking money than her customers. Read more
Used to love this place. Order shrimp fried rice and rice was under cooked. Crab Rangoon had almost no filling. This is not my... first bad experience but because of my better experiences I tried to give them a chance to get it right. Maybe its lack of cooksor experienced cooks... I know its been hard for restaurants to keep staff nowadays. Boyfriend enjoyed his sesame chicken buthe was high as a kite so ...there's that. Read more
We ordered combination of fried rice the rice included at least a cup of peas and carrots. 2 pieces of beef 4 pieces shrimp no... pork or chicken. The egg rolls were so greasy I covered a whole napkin with grease. The crab rangoon tasted like cardboard andhardly no cream cheese and crab inside it was the absolute worse meal I have had from there. Read more
I use to enjoy eating here. Today I ordered my usual (chicken fried rice) after not eating here for about a year. .THE FOOD... WAS HORRIBLE I HAD TO THROW IT AWAY. It was under cooked, the peas in the fried rice were still partially frozen. The onionswere extra crunchy, and the whole thing tasted bad. The whole dish was awful. Need to find a new Chinese food restaurant,because I will not be coming back. It's really a shame because the food use to be delicious. Read more
I came here like 3 months ago for a first time and food was delicious, today... it was a disappointment, food was salty, and... beef overcooked and chewy. And to pay $51 for 3 plates and a crab Rangoon order, I was expecting a little bit more. Read more
Grab Rangoon were EMPTY. Kids menu is completely lacking, and I made the mistake of having my kids split something from the... regular menu, which was far too spicy. Orange chicken was great though! But there's minimal information, and almost no realcustomization on the site. As someone who has a mild allergy to onions, there was no way to specify on the site. The MongolianBeef was primarily Onions, Scallions, and Peppers; I should have expected that but, at most places, the ratio isn't that bad.Much cheaper than adding a decent serving of beef, I suppose. Might be nit-picky, but delivery driver also just stopped in themiddle of the road, instead of pulling off to the side, which is pretty inconsiderate (especially since our street is prettybusy). All in all, not the best experience. Read more
Small Thai restaraunt with flavorful fresh made dishes. They offer your typical menu selections. Exceptional value you... definitely get your money's worth! Read more
Will say food was okay. My woman loved the crab ragoons as so did I. But the fried rice and chow mein was okay. Was expecting a... lot better. Service was pretty poor. Me and my woman went for dinner and only ordered one drink cause between the both of usprobably wouldn?t even drink a full glass. So they guy hands us the cup but accidentally hands us 2. I didn?t think anything ofit other than maybe just being generous as they weren?t busy. But I was definitely wrong. The lady started chewing the kid outand then came over to my table and told me she was gonna have to charge me for my other drink. Went to pull out my card as Ididn?t have cash and then changed her mind and then also got my order wrong. So maybe I just went on a bad day but don?t think Iwill be going back. Now with that being said, I could?ve spoke up on my part and said I only needed one cup but didn?t anddidn?t think anything of it. Not judging them on it but just check your order and count the cups they give you cause they willdefinitely come after you for any extra drink Read more