Reviews for Carvel in Royal Palm Beach, FL
I'm here now at the location on 11955 royal palm beach and your hours say from 11A.m until 10p.m and I'm very disappointed that... I came here and couldnt even enjoy a ice cream. Very un professional and irresponsable Read more
I ordered a cake on Saturday and picked up on Tuesday. Seamless experience from ordering to pick up. Great job Kendra!
Everytime I go in the store it is clean and well kept. It?s hard to find great customer service anymore. No one can do their... jobs or even have the heart for it. Kendra runs this place with her hands behind her back and keeps everything up with a smileon her face. A+ Read more
Let's be honest here, everyone has a bad day now and then. That's the only way I could see a negative review about this... establishment. I was on vacation from New Jersey and visited that location and I couldn't be more pleased with the service Ireceived. After waiting for two customers that were before me watching the girl work, who I later found out her name was Kendrait was amazing to watch what a true professional, polite, courteous, if I owned a business I would want five of her working forme. I would say one thing give the store another chance whoever wrote negative reviews and I'm sure you'll have a differentopinion. I can't wait to be waited on again by Kendra and I passed along to my relatives who live in Wellington Florida makesure when you go out for ice cream you use this establishment. Kendra needs to be on an episode of undercover Boss and she trulydeserves her own store because she is all about Carvel. Thank You Kendra keep smiling. Read more
I purchased tubs of grape nut ice cream, when I got home it was mainly nuts and NO ice cream. So disappointed. From now on I?m... going Royal Palm Ice Cream Shop. Read more
Amazing and delicious! The variety of flavors, toppings and treats were plentiful and the staff was great! Best combo ever is... vanilla and chocolate twist with rainbow sprinkles and crunchies. When you get to this point that it's a little melted and youcan mix it ... omg it is delicious! Read more
Of course the ice cream cakes are delicious, but the customer service is awful. It's time the owners talk to their young help... about customer service. Not gracious at all. Just rude. Read more
She took her sweet time coming from the back. I almost left. Carvel ice-cream is always top shelf. Service has become second... rate since my youth and I ain't no spring chicken. Read more