Reviews for 7-Eleven in Royal Oak, MI
6-24-2022. I entered the store at 1:45p and ordered a pizza. The attendee rang me up for $7.99. Before they put the pizza in the... oven I noticed that two slices go for $1 so I requested the discount which would bring my total to $4. They told me that becausethe special is time limited and starts at 1p and they usually get off their shift at 2p that they usually just forget about itand then they looked at me like that should satisfy me. I started to get upset but kept my cool as their replacement came in fortheir shift, who told me they would take care of it. After handing me $4 and what I thought was my whole pizza I went on my way.When I reached my destination and went to eat my lunch is when I noticed that I had only received half a pizza? On top of allthat silliness, I was never offered a receipt and when they went to refer to it the first attendee proclaimed that they had lostit? I had only been there a few minutes at that point! How daft can you be? Needless to say I will never return to thislocation unless something changes. I?ve been going to 7 Eleven all my life and never have I ever had to deal with such terriblecustomer service. Read more
I made a purchase, and asked for $1 of my change in quarters, and was rudely denied, claiming the owner wouldn't allow it.... Pretty inconvenient for a convenience store. Read more
Of all the 7/11s in the area this one is by far the cleanest and most well stocked. The owner Ali and staff are extremely nice... and well organized. The coffee was tasty and the hot food was delicious!!! Will be coming back!!!! ???? Read more
Instead of going to Dunkin & Donuts across the street for my coffee I go to this 7-Eleven, the reason why is because of the... people that work there like Ali and the rest of the staff. They are friendly and genuinely nice people that keep the storeclean, stocked and coffee is always freshly made and multiple choices are always available. They say its the people that makethe business and I truly believe that is the case here. Just wanted to give credit where it is due, thank you! Read more
We live nearby, and frequently go to this shop for our snacks and such. The man who I can only assume is the owner is the... friendliest worker I?ve ever met! Every interaction is more than pleasant. Additionally, the store is extremely clean,organized, and always fully stocked. Superb in comparison to other convenience stores! Read more
Customers will find a helpful and happy work crew. I look forward to a big bear claw and large coffee. I like to start my day... with an energy treat, as I drive to work. Read more
I just walked into the 7-Eleven in Royal Oak off of Crooks Road and 14 Mile. They advertise Three Grill items for $3. When I... ordered the 3 Grill items the lady gave me a hard time about it and she didn't even wear gloves when opening up my hot dog bun.Plus she threw my items on the dirty counter and expected me to pay for them so I walked out. I'll never go back to that7-Eleven ever again Read more
8/7/22 update: It's been 3 years of complaining and this store still can't keep their Slurpee machine running. Well, Speedway... has Slurpee's now and their machine actually works. Good bye 7-Eleven. 6/13/22 update: No Coke Slurpee's AGAIN. This store ispathetic. 5/5/22 update: How are we ever going to get to Mars when these guys can't keep a Slurpee machine running. Maybe theyneed new ownership. 6/8/21 update: No Coke Slurpee's again so I left. Nice to see nothings changed over the years. 10/24/19update: This 7-Eleven still hasn't figured out how to keep a Slurpee machine running. 5/4/2019 update: They still haven'tfigured out how to fix their Slurpee machine. 3 out of 8 flavors not working again. How hard is it to keep a Slurpee machinerunning? Every other time I go to this location for a Coke Slurpee, it's not working. Read more