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Reviews for Wendy's in Rowlett, TX

Joyce Fisher 2 years ago
1

I ordered the Son of Baconator w/ lettuce & tomatoes. I have never seen a sadder burger ????. This is what they are serving w/... old azz mayo ???? ! I repeated my order & he repeated it back twice. Idk how they have 3 stars they deserve 0. Read more

Carter Folkestad 2 years ago
1

Said there was going to be a wait for chicken nuggets which I was fine with. Since I was late for something I asked how long and... the gentleman said 2 to 3 min. 16 min later I still havent gotten my food Read more

Andrianna Marston 2 years ago
1

I hate giving bad reviews. But this is definitely the worst Wendy?s. Every time I go to this location, I talk myself up to It?s... going to be a better experience but it never delivers. Service was kind. But food was cold. Ice box cold. And thats ALWAYS. Read more

Merejildo Montoya 2 years ago
1

Terrible service everything was thrown everywhere in my bag of course cold chicken nuggets and cold fries ????. The lady taking... my order was very rude ???? didn't like her tone Read more

Veronica Chapman 2 years ago
1

Called 15 mins before closing to get an order in bc we were about to pull up, we just wanted to order a frosty. They told us... they don?t accept call in orders, but as long as we were there before 11 we would be ok. We get there at 10:50 and order afrosty for them to ?be out of frostys for the day? Read more

Tiffany 2 years ago
4

It's Wendy's :) The fries were fresh as they usually are at this particular Wendy's. The service through the drive thru wasn't... the best. It's always difficult to hear this one woman who works there as she sometimes mumbles and seems to get annoyed easilyespecially if you ask her to repeat herself. However there is a worker named James there that is super nice! Always has a smileon his face and always gets my order correct. Read more

Sean C (Sean C) 2 years ago
1

We have officially found it, the worst run fast food establishment. This place is slow, 3 cars in the drive through and a couple... dining in with plenty of staff on shift. They still went in to mess up the order and provide food I am pretty sure they cookedthe day prior. No spoons or straws included, no kids drink for the meal, cold nuggets (unsafe food temp) and some free hairwith purchase. Very cold staff, would not ever return to this location. Read more

Edith Hightower 2 years ago
4

I placed a mobile order for 2 Bacon Classic Cheeseburgers. When I got home I discovered one did not have bacon. I tried to call,... but the phone rings 4-5 times and hangs up. I even tried a notice on the app, but after the Captcha verifies it will not sendthe message. I?d drive back up there, but frankly I?d spend more money in gas than it?s worth. I just wish the order had beenright to begin with. Normally their food is great. The service could use a lot of improvement. Read more