Reviews for Jack in the Box in Rowlett, TX
This place hired the laziest people ever and they don't really know how to speak English half the time and you have to repeat... your order numerous times through the drive-thru speaker cuz they act like they can't hear I don't know how this place evenstays in business or why anybody goes there and spend their money Read more
Catches me off guard when all the lights are off thinking there closed but have a line of cars lol other than that food has... always been fresh ! Read more
Says they close at 12 but they were closed at 11. Sent in a order through the app and it was confirmed and they took my money... and everything but when I went there they said they were close. When i asked if they are gonna refund me for the order they saidthere was nothing they could do. So i?m at a lost cause y?all just finessed me of my money. Read more
This is the worst Jack in the Box in Rowlett, probably Texas, I have ever been to. My taco's had brown lettuce, any green... lettuce was slimy. And they tasted so bad, it was like something sour. Couldn't drink my Dr Pepper, it tasted sour, probablyfrom the taco's. If there was a supervisor on duty, they should be fired for selling bad food. If there wasn't a supervisoron duty they should be fired for the lack of training there employees. These people I'm sure would not eat what they sold me.Very very disappointed, I will never ever go back. That's sad, because I LOVE going taco's!! Read more
845pm on a Saturday- All the lights are off. No one answers the phone. I don't see anyone inside. Hours online need to be... updated. More often than not, i find them closed way earlier than posted hours and they cone off the drive thru. Is thislocation closing for good?? I went to the Rockwall location instead and they were still open and busy. Read more
Pleasant experience must have arrived after lunch rush 3-4pm No wait on drive thru Everyone seemed pleasant happy Even gave... extra condiments Just wish my cheese was melted only concern. Enjoyed hot food. Good job Read more
Listen, Jack in the box shoots straight. You're not going to a five star chef inspired Caribbean on a remote island restaurant,... you're going to a place that serves fried tacos, has huge bowls, and a big clucks. However, the food is served hot and throughall hours of the night. What more could you want? I recommend placing a mobile order as the wait can sometimes be an issue. Read more
The guy taking orders via drive-thru 10/4/22 at 6:45 was incredibly rude, and through his tone of voice alone showed how... irritated he was to be taking the order and acted very impatient / "put out" to be doing so. Ticket says "Tisha" but not quitesure if that name belongs to the employee we interacted with. After enduring the poor attitude and brushing it off, he ended upshorting the order by one whole sandwich (Sourdough Jack) yet we were still charged for it. Did not discover this until wearrived home. The food taste/flavor matched the service. This location is absolutely NOT recommended. To anybody reading this:if you hate your job then QUIT. Read more