Reviews for Tacala Austin Corp. - Franchisee of Taco Bell in Round Rock, TX
Absolutely horrible customer service and they will lock the doors to the dining room in the middle of the day like other people... have said. I would not recommend you eating at any Taco Bell they own. Read more
Went to the a Taco Bell on Sunrise in RR! Go to drive thru, wanted to substitute grated cheese for the liquid cheese and was... told there would be a 0.45 cent up charge to do so. I explained to him that they had never done that before (I go to that TacoBell 3-4 times a week). He then argued with me about it. I asked him if he was actually going to argue with me about that andhe snapped back that he was not arguing. I told him to cancel the order. I drive around to the parking lot, went inside totalk to the manager and was greeted by a very rude employee by the name of Nicholas who told me he would NOT be serving me andthat I should leave (with customers in the restaurant). I told him that I would be calling corporate to report him and theincident. His response was ?I hope I do lose my job?! Very bad service and very rude, incompetent employees!!! I will becontacting someone at Tacala further!! Stay away from that particular store. Taco Bell has never been the same since theDoziers left the business! Read more
The RM pfugerville store the busiest one that I know and still by far the best service happy always funny the managers and... employees always fast to fix and make my order right when ever anything is not as expected Mr Jay Serrano very fast andprofessional. Not one negative thing to say Read more
Great company to work for. All of their staff is friendly and easy to work with. They pay very fast for services and all of the... store managers, area coaches, and market coaches are very professional and friendly. Read more
Guy was on his phone mid service and pretended we werent there. Messed up our order because he was also busy on a phone... call! Kept interupting me, and wouldnt let myself finish explaining that i dont want certain things on my nachos. Not a greatexperience honestly. Which is a shame, i used to work for a taco bell in temple, and we would never do that when there arecustomers in the lobby. Even swore after he noticed we were waiting for our drink cup. Such a dissapointment really.. Read more
Were you aware or do you even care that the Taco Bell on S Walnut in New Braunfels has been locking all the doors to the... restaurant with patrons inside when they are busy??? So, NOT eating there again. SMH Read more
I went to this specific location 502 w william cannon austin tx, store number 030114 and got a 12 pack of tacos, and got home... only had six, night manager was rude and incompetent over the phone,after being accused of cussing at her which was probablyanother unhappy customer because she started saying stuff about me cussing and talking about things i never ordered. All iwanted was a refund and not have to spend the same amount in gas that would buy me six more tacos having to back up there. Shewouldn't even look up my order number. # 322200 Me and 2 friends are disappointed and hungry for paying 20 bucks for 3 fries and6 tacos. Yours truly a lover of taco bell and hater of this location. And very upset customer. For not getting the food i paidfor. Read more
Went to the Taco Bell location on Williams drive-in Georgetown Texas. When I entered the store the girl behind the counter told... me that I probably would want to go somewhere else because it will take a long time for me to get their food. Dude. They'reconcentrating on Colin orders and drive-through.. So I left.. Went back yesterday 6 PM to try one more time Girl accounter saidcan you pick we don't take orders account ordered the counter please order at the kiosk kiosk went to order at the kiosk it doesnot have the $5 Box items Asked the girl about it she came over couldn't find it went back behind the court counter never saidanything more to me than she proceeded to go outside and get on her cell phone meanwhile no one takes our order because they'reconcentrating on to go orders and drive-through there was 2 cars in the drive-through there was 2 customers waiting on foodinside there were 4 employees. Asked the girl about it she came over couldn't find it went back behind the court counter neversaid anything more to me than she proceeded to go outside and get on her cell phone meanwhile no one takes our order becausethey're concentrating on to go orders and drive-through there was 2 cars in the drive-through there was 2 customers waiting onfood inside there were 4 employees. The food is mediocre at best the service suck And I find it a dismal future for Taco Bell.Hopefully hopefully they'll be bringing a taco Casa here so here soon. Literally told to go somewhere else 2 times amazingreported the corporate not a word.. Enough said! Read more