Reviews for KFC in Round Rock, TX
The manager, who was the drive thru worker, was rude. She was trying to rush us on ordering because she was on a timer. While I... understand that most fast food places have timers at drive thru, it is very rude to rush your customers. Then because she wasn'tcommunicating with her staff very well, she failed to mention that we would have to wait 30 mons for extra crispy chickenbreast. Then when I called to speak with a manager, before I knew she was the manager, she had answered the call. She thenclaimed we yanked the order from her, which we didn't. Then while I was trying to ask why she would be rude about rushing acustomer, she just kept saying we were the rude ones. And the chicken tenders I received were half regular size and half werelike half pieces. Worst experience I have ever had at this location. Read more
Haven't been to a KFC in a while. Now I remember why. My girl wanted it, and that was the worst soggy chicken iv ever had. I... didnt even finish the meal I ordered. Never going back. Read more
Eek. What happened? Soggy chicken. Weird tasting mashed potatoes and gravy. Half filled sides. What I am hoping are ?water?... stains all over the ceiling. We good not coming to KFC going forward. Read more
It somehow took 26 minutes to make 5 chicken tenders. And they ended up greasy, under cooked and there was very little batter... on them. There were two people arguing in the food prep area, so I assume one of them left our food in the oil and maybe didn'tcook it. Read more
I went to thru the drive thru and got chicken and I could feel the heat coming out of window. This location hasn't had air... conditioning since May! It's a wonder the employees coming back or get sick and faint in this environment. Most of the time Idon't get my order right. Read more
My husband & I went through the drive-thru. Ordered 2 biscuits, butter, pot pie & a Mac&cheese bowl combo & a large sprite. ... When we left are order was wrong. It was two days ago. after we left, We received a kids size Mac&cheese bowl, a biscuit -NOBUTTER, NO Pot Pie, a different kind of bowl, & No Drink. Horrible service... Called 5 times right after we left, NO ANSWER atall. Not to mention we don't live there. We're from Austin. We we're VERY disappointed I. To this day I haven't been able to geta hold of anyone at the store. Read more
They are sooooo unprepared. My ENTIRE ORDER was incorrect even the drinks. The lady at the Window said she doesn't... remember what we ordered to drink. ( IT'S ON THE RECEIPT). THIS IS THE WORST KFC I HAVE BEEN TOO. I tried calling them 2times and no answer. Read more
Came in at 10:30pm, which I get it's late, but I wanted some food after not eating all day. I ordered the sandwich box and my... friend ordered a 5 piece. I asked for fries to which the rather rude lady said she did not have. Thats fine, but after orderingthe classic (she gave me spicy) She gave my friend fries with his order which... what the heck lol? You say you're out of friesthen give my friend fries with his order? The food was cold, they gave my friend 4 pieces instead of 5 in the 5 piece box. Whata joke for a food establishment. Head over to the one on warner ranch at least they're consistent with their food. Read more