Reviews for Eileen's Café & Banquets in Round Lake Heights, IL

I booked this hall for my daughter's baby shower and I have to say I was pleasantly surprise. During the time I booked the hall... through the day of the shower, i dealt with 3 different ladies all of which were super pleasant to work with. Tanya wasabsolutely the best. She kept in communication with me during every part of the party, the food and guests. She also tended thebar and did a great job with all my family and friends. The hall was beautiful and clean. She made my whole experienceunforgettable for such a big chapter of my and my family's life. My guests were impressed with not only the venue but withTanya's attention. I have already recommended this hall to a few people that are now interested based on the baby shower theyattended. I cant thank you enough for everything Tanya. I will def keep you in mind for any of my future parties. Read more

We had our daughters party at this location, and it was the worst experience we have ever had. The bartenders and person in... charge were rude, not friendly and complaint about every little thing. My wife and I could not enjoy the party because they werecoming to us to complaint about everything (kids, parking, liquor, music). My guest also compliant about the bartenders givingthem attitude and not being friendly at all. We were asked to be there 2 weeks before so we could tell them what kind of liquorwe wanted at the bar, well they did not have what we asked for and had to go next door to buy what guest wanted, by then theywere complaining because guest could not leave or come in the hall with liquor. They closed the bar before the event was done,we had a live band, which we pay a lot of money for, and they also cut them off about 20 minutes before the end of the even.When the party was done, we were rushed to leave the place even when we were trying to take the leftover food and personalitems. Overall bad experience, they were rude, not friendly and complaint about every little thing. I will never go back andwould not recommend this venue to anyone. Read more

Clean pop lace nice environment.The bartender on Thursday is the best, provided awesome service.

I had my wedding this past weekend and it was a blast. All the food was delicious, the staff was super friendly and overall... experience definitely exceeded my expectations. Richard, the owner, was amazing and his staff was great. I would definitelyrecommend Eileen's to anyone for a wedding for a good price, outstanding staff, and delightful food. Read more

Still a good place to play but get there early if you want the pick of the machines, they go fast and you could be waiting a... while to get the one you may want. Read more

I only go to play the games. Great atmosphere, good attendants, good beverage service. Games are spaced apart and nobody looks... over your shoulder. Read more

Gaming cafe free sodas, popcorn Nice atmosphere friendly staff..,

We had our wedding here 11-11-17 and they did such an amazing job. The food was great, the tables and chairs were awesome. We... had a great time with everyone for our big day .I did post pictures from our wedding with the sport's cake. Read more