Reviews for Dunkin' in Round Lake Beach, IL
Not always to your exact order, like an everything bagel instead of multigrain. But breakfast sandwiches are made fresh and... drinks come fast. Read more
22 October 2022 at 3pm I asked for dark roast coffee but was told they didn?t have any more and would not brew another pot. This... is not the first time this has happened here. Just tired of getting the same excuses. Read more
This Dunkin makes noticeably worse coffee than any other one I've been too. I don't know if they just aren't adding enough syrup... or what, but it is aweful. Read more
Looked up on line they had price listed for the current month. When I made my purchase I was charged 6 dollars per dozen more... than the price listed on line. I was pressed for time so I had no time for a discussion. They lost any future purchases. Plusdespite this being a morning purchase I got a couple dozen half stail donuts . Won't happen again! Read more
Worst Dunkin in town. Horrible service Horrible management Horrible coffee Horribly untrained staff Unprofessional management in... general Every timeI go something is made wrong. Every time my mom goes something is wrong. She had a simple order of Blackcoffee coconut flavor w/ cream and Splenda on the side- the ticket that printed said cream and Splenda on the side + coconutflavor. They gave her black coffee no coconut flavor and they gave her cream + Splenda in the coffee with an extra attitude.Avoid this place drive to the round lake one on 83 or Hainesville. Read more
I pulled into the drive-through at 2:18 PM on May 1 I ordered two everything bagels with plain cream cheese and a large iced tea... they told me that they do not have any ice tea currently and that if I wanted to wait it would be about a half an hour Ideclined and said that?s all right I will just do the two bagels with plain cream cheese. Pull up to the drive-through windowpaid for my order and received my order in a timely manner however I feel completely robbed of the money that I spent becausewhat I bought was supposed to have cream cheese on it however they were extremely skimpy on what they actually gave me it was asif I was eating two bagels plain without cream cheese if you?re trying to save money and skimp out on what the customers shouldbe receiving this is not at North is it correct Read more
Ordered doughnuts at the drive thru just before 8am on a Sunday morning. No line. Ordered a dozen doughnuts and retrieved them... at the drive thru in less than 2 minutes, so I commend you on keeping things moving. The cashier had change, which is becomingan issue throughout Round Lake businesses lately. For a dozen doughnuts (w/o a coupon) is $12.99, so more than $1 for anindividual doughnuts. For what it costs to make a doughnut, this is WAY TOO HIGH. Your doughnuts are also smaller in diameterand higher priced than those local doughnut shops in Libertyville and Gurnee. Last, I asked for a couple to be cream filled andonly received one doughnut with filling. Thank you for the good service. Read more
Don't go to this Dunkin donuts. We usually go to the one in Hainesville, but went to this one cause my husband had some errands... to run in the area... My husband got home and realized they didn't give us my sandwich, he ordered sausage with his sandwich andthey gave him bacon, and my caramel latte is more like burnt coffee water. My husband has been trying to call their store totalk to them to maybe resolve the issue, things happen, but no one is picking up. Terrible service! Read more