Reviews for Jimmy John's in Rosemont, IL
Made the mistake of ordering twice from this location. They advertise a certain delivery time but it?s never accurate. I can... understand delays because of rush hour but then maybe don?t advertise such a fast delivery? Then when you call for an updatethey put you on hold and never come back to the phone. Read more
Yooooo! I love this spot! The customer service was on point! The employees were very helpful with making a sandwich for me with... all my dietary restrictions. The vibe was amazing! Thank you for making my night Jimmy John?s. Keep up the great work! Read more
Stopped here for a sandwich before going into the Wolves game. The location is so convenient both for the Allstate Arena and for... just a quick stop in. The food was prepared right in front of us, it was prepared quickly and tasted great! We'll gladly stophere again (probably many times on our way to the Arena!) Read more
The words that I was met with when I entered were "sorry no public restrooms". I wanted to wash my hands before eating but the... employee didn't think that far. That's not a proper way of treating customers and I'm very disappointed from this location! Read more
They almost ALWAYS tell you to come in because they are too busy. Then you look in and see nobody in line. Why have a drive thru... then?????? Whether you come in or wait in the car, it will still be ?busy?. ???? Read more
Great sandwiches. Worst customer service. I thought the cashier was a mute until she actually spoke. I?m big on hello and thank... you. Even a thanks works. You have to grab your own cup and own bag to go. And when did they stop giving military discount. I?lltake the cruddy customer service if you?re giving me a discount. This place seems to be the same every time I?m in here. Nomanners what so ever. The manager doesn?t seem to know how to manage. Maybe I should just go next door to the pizza shop or thefalafel place. Sandwich a plus. Customer a negative 10. Read more
So I ordered for delivery at 1245pm. Was told it'll be 25 to 30 minutes to get it delivered to my work which is about 1.5 miles... away. Called back at 130, they said they only had 1 driver that just left with 4 other delivery 10 min prior and once he getsback my order was next to be delivered. I called back at 205pm and they said the driver just left. Driver calls me at 215and says he can't deliver my order cause it's to far. My work has ordered from this place for delivery multiple times and noissues oh yes you're this time the driver wanted to cancel my order and I hate calling back the store and I ended up agreeingagreeing to meet halfway at the gas station about out A mile away from my work and meeting him there they still charged medelivery fee of $4 I received my sandwiches2:15 PMThey still charge me the delivery feeAnd for the whole order and I called backand all I get was and it responds reading credit you back for just a delivery fee after I waited but I waited about 2 hours for3 sandwiches great job Jimmy John's great job. Update I had to call the location myself to see if I can get a refund on deliverythe gm said no because the driver dud deliver my order, even thought I had to go hey my order 1.5 miles away, they're goes thisplace off my list Read more
Good place to grab a quick bite. The sandwiches are good and prepared on the spot. The drive thru always takes forever so it is... better to just walk in. Place is always clean and the staff is friendly. Read more