Reviews for Wendy's in Romeoville, IL
You guys shouldn?t ?close? 30 min before your actual closing time. Very unprofessional and I?m very dissatisfied
I always love this location. Real friendly workers and almost always my order is right.
Came in at 1050pm on a Tuesday and got a Dave's triple sandwich. Line had 4 cars in front of me and line moved very fast!! The... sandwich was worth every penny!!! Highly recommended! Came out so darn fresh, the buns, meat lettuce, tomatoe all fresh ????Credit to the cook and friendly night staff!! You are greatly appreciated ???? I'll be a returning customer for sure ???? Read more
Ordered thru the app on my lunch break. I get there and tell them through the drive thru and they tell me to go to the window.i... get to the window and was told the mobile order system was down and that they had to call to verify. I told them I had aconfirmation from the app and a notification from my credit card the payment went through. They told me it would be 5 minutes. Fine. So I waited for almost 10 minutes mind you I have a 30 minute lunch. I told them to cancel the order they said theycannot I had to do it on the app. You cannot cancel once the order is complete fyi. Finally they asked what I ordered and gaveit to me with no sorry for the inconvenience like I was bothering them. That was my last visit there. Read more
Signs say they are open and the drive thru may be, I drive a big truck that will not fit in the drive tru and i park on the... street and walk to the door and it's locked and no one answers the door. This was at about 715 am. Read more
They told we were waiting on fresh fries, and none of our food was hot at all. Fries were terrible chicken was dry. Not to... mention it was cold. You need to read your own ads. This was the worst experience I have had at Wendys Read more
I ordered 8- PCs. jalapeño It was at ACquestion You could look up the outside but not so good in the inside. Also, the sign... says? We?re hiring enthusiastic and have a great smile. Well, the drive thru clerk was just not feeling it! She gots the frown. Read more
Went here on my lunch break and ordered a $5 biggie bag just for them to give me the wrong sandwich or enough sauce that I asked... for. This isn?t even the first time I have gotten my order messed up and when I tried calling the store to dispute my issue theemployees would not answer the phone. Read more