Reviews for Great American Cookies in Rome, GA
I definitely recommend this store the cookies are amazing the staff is great friendly amazing people there the store was real... clean best cookies I've ever had. I would definitely make more purchases here you want good cookies and cookie cakes I recommendyou to come to great American cookies staff is wonderful ???? Read more
Amazing staff, very friendly people and the most amazing cookies I?ve ever tasted!
I was saddened to hear that the boy that did my Daughters birthday cake was let go. He worked really hard on that cake and was... really good at decorating. I was going to order another cake and have it decorated by him. Anyone know where I can find him? Read more
Dont have to worry about spending money here. They never have cookie slices or the whole thing. No matter what time of the day... or what day. And when you ask how long it's always several hours or not even that day. Read more
Sooo... I went here to get my weekly doozie and decided to get the same one I got last time, which was a red velvet cookie... doozie and I'm told just a little bit ago THAT SPECIALTY COOKIES ARE LIMITED TO ONE PER CUSTOMER ...WHAT?? Why didn't thos applylast week?? Or is it that y'all didn't want to make anymore??Be happy customer service is closed( I'm calling in the morninganyway) Read more
First off this was not the workers fault in my opinion, and she was upset about the situation herself. I ordered a birthday... cake for my daughters birthday and called at 12 to see if I could pick it up before my 2pm scheduled time. She told me no, thatshe had been slammed and was running slightly behind but said it would be ready around two as scheduled. I get there at 3:20 andfind that my cake hadn?t even been rolled out to be put in the oven to start cooking! I have a party in cartersville in an hourand no cake for the kids!!! I got a refund, but this is ridiculous and terrible! I had to run to Publix, who thankfully helpedme get one of their premade cakes and decorate it to match her Halloween party. I was late for my own party and scrambled therest of the time to get everything decorated and set up and missed having fun with her instead of getting decorations put out. Iwill never give my money to this place again! And five other people had the same problem today as well, so that?s a ton onrefunds or angry customers. Better policies need to be put in place when it comes to these things. Long story short...Publixhas a cheaper (just as good) cookie cake that they can do for parties and I will always recommend them over this place any day Read more
I love their cookies, but too often they're old and hard. They also seem to always be out of about half the selection. Staff is... normally less than friendly, and they do not accept Great American Cookie coupons which is very frustrating! Read more
Great American Cookies is fabulous! They always have fresh cookies, great service, and pretty cakes! We love getting sweet... treats from the mall! -Grayson Nails Read more