Reviews for Los Portales Mexican Restaurant in Rome, GA
Always good food and friendly service.
Had taco salad $8.99 avacado$2.99 side of beans $2.50 water. Waitress brought ticket $18.29 then lied to her boss in front of me... about what I ordered. Mgr gave me a very hard time trying to force me to overpay for my food and I stood firm refusing to herdemand. Look folks, I don't suggest going here unless you don't mind the risk of overcharge. Don't go alone !!!! Read more
slow service even though was empty. food was cold and hard. portions are definitely smaller and seems like prices increased.
Food was very good. Happy hour was half off margaritas or beer. I had the Compadre Special. It was very filling and tasty. My... only complaint was the salsa. It wasn't bad, but very simple and tasted like canned tomatoes. It could have used some spices andcilantro. We requested spicy salsa and it was flavor packed, but HOT. Will visit again. Update: just recently had the blackbean soup and while simple, it was tasty. Nice if you don't want a heavy meal. Also, the salsa was fantastic this time. Lesstomato flavor than last time. Read more
The food was disgusting and they messed up my order by having green spots in all of my chicken tenders and still charged me full... price, not to mention I order a kids tender but apparently you have to be 12 and under to order it and they didn?t tell me thistill I got the ticket and charged me with the adult tender price when I got the kids tender portion and I only ate fries, andthey also didn?t apologize for my food being that way, very un professional ???????? Read more
Ordered a ?taco salad? from here for the first time, and all they put in the salad was beef and lettuce. So I paid $10.00 for a... taco shell full of meat and lettuce? I could?ve made this at home. I called them to see if they could either refund me mymoney, the manager hung up in my face like a child. Save your money !! Read more
Found this place because a customer and I had to take a look at a 65 C10 he was thinking of buying. Due to the wait, we got... lunch in the city of Rome, GA. Customer found this Mexican place. Reminded me of an old style Texas Restaurant from the 70's.Service was average and the wet steak burrito that came out was large. The food was average, meat was not seasonedand/marinated. Just Ok. I am from the West coast so I don't understand why certain Mexican restaurants have to change thiertaste of food for the people here. You can tell it's predominantly white area here, still no reason to change the taste lowerthat authentic taste. C'mon brothers and sisters make it like in Mexico!!!! Man I miss the West Coast Mexican restaurants theykill it and have you begging for more. This place is just MEH!!! Oh chips and salsa was that cheap thin stuff. No No No. Read more
Went today for lunch, me and a friend ordered our food for dine in. I ordered loco rice with steak and she ordered steak and... shrimp nachos. When we got our food we both noticed a weird wang with the cheese dip. I thought maybe they used a differentseasoning on the steak but when I tasted a piece without the cheese on it, it tasted normal. It was almost like the cheese hadbeen scorched in the pot while making it. We weren?t going to say anything at first but after one or two more bites the aftertaste was absolutely awful. Even tried to put salsa on it and it was still a very gross taste. We ended up telling the waitressand she was instantly offended. My friend suggested her trying the cheese herself but ofcourse she came back saying it tastedfine and that everyone else in the place had the same cheese and no one else was complaining. We weren?t trying to be rude atall but we asked to send the food back and we would pay for the drinks and kids meal my daughter had ate. I could understandthem thinking we were lying if we had taken multiple bites out of the food but we literally took MAYBE 2-3 bites total. Weweren?t just trying to get a ?free meal? or whatever. We went to pay and every single worker we came into contact with told us?you have been the only ones to say it tastes odd? Lol even the actual manager who checked us out. I paid first and he didn?tsay a word to me then tossed my change back at me. He again told my friend ?we were the only ones who felt that way? hisattitude was completely awful. I?ve always had a great experience with them but they were down right d*ckheads about this. Takeit from me, GO TO EL ZARAPE ON BROAD STREET. You will NOT be disappointed. Their staff, manager/owner and food is 1000000xsbetter than here. And their cheese dip is always on point. I really felt like we were being gaslit by the time we walked out thedoor, until I read another review talking about the mystery taste in the cheese. Read more