Reviews for Krystal in Rome, GA
Krystal was good it's real similar to white castle burgers, it was 1am and everything was hot and fresh, if u go late you might... have to wait cuz they only have 2 people working, but like I said it's always fresh late Read more
The older lady that runs the front register ruined our lunch. She insulted, belittled & was straight racist to these Hispanics... bc they didn?t have great English. She carried a racist conversation with another customer. She accused him of lying about hisfood after she stood there & belittled him. Read more
Not open 24 hours or no one inside wants to work because I've been sitting here 10 minutes and nothing...... Because he's... outside on the phone and smoking. Read more
This visit was okay, the food was good but the service was dry and slow and I took a picture of the lady that gave so much... attitude. Read more
After waiting for 30 mins in drive thru a few days ago, then was told that the " credit card reader" wasn't working... I went... back today , and again I sat in line for 20-25 mins. When I finally got my food, it was HORRIBLE, my burgers was dry withliterally a dot of mustard and a lil pickle... I paid almost $17.00 for the meals, and we can't eat them... At this point, Iwon't be returning to the Krystal on Shorter Ave, Rome Ga again. Read more
Door dash messed up my pickup order and Karen Hughes the store manager was so kind sweet and helpful. Great store with great... customer service. And the food is perfect! This is the Krystal to go to. The inside looks nice! Read more
Ordered the 12 pack with fries and drinks. The burgers were great and made just how we ordered them, the fries however were well... over cooked, some were even very crunchy and we're all brown. The staff was kinda hasty and not really all that friendly. Theservice was quite slow and took us a bit to get our food. Not really impressed with this Krystal and I'm a huge krystal lover. Read more
Too much mustard last time we went, but we still love Krystals. They could use a remodel though, the structure is outdated. The... worker's and customers deserve an updated building. Read more