Reviews for Firehouse Subs Rome in Rome, GA
Made a sandwich platter on short notice. Great customer service!
This place used to be great, but it's really not any more. The other day I went in to order a sandwich, and the cheese wasn't... even melted, it was just like you went to Walmart and took thin American cheese and just threw it on the bread, there was alsohear on the sandwich. Read more
Zero stars. I ordered chicken sandwich with chicken cheese and Cajun mayo only I get tomatoes and some brown type meat. Only... excuse they can give me is the steak and chicken is beside each other and I can get a replacement sub next time I am In? noooo Iwon?t be back if you send this out why would anyone come back. Hello people if you wouldn?t eat it never send it to someone toeat it!! If you don?t wanna do the job your paid to do ? go home and do us all a favor!!! Read more
Fast service. Our order was correct. The tables were dirty when we came in but by the time we had placed our order they were... cleaning them. I just wish they had more than one drink dispenser... It's one of those coke machines with the touch screen andthere always seems to be a line there. Update 7/10/22.. They're getting one sandwich out every 10 minutes at 6:25PM. Beenwaiting 20 minutes and there's still 4 tables waiting in front of me that haven't gotten their orders either. Read more
The cashier named Jaiden was super rude. Wouldn't even make eye contact, and I repeated my name over and over and he still got... it wrong, but his attitude and tone was NOT what you should've heard while ordering food. All the other employees was amazingthough. Read more
Every time I go to Firehouse it is fresh and consistent. I know what I am getting. FRESH! I was a little sad about the hot sauce... rack being discontinued due to the pandemic, but the food is great. I am always wowed by the hospitality Nd its even betterknowing some of the profit benefits the local fire departments! Read more
I love the brisket sandwich. My wife usually gets the gluten free turkey bacon ranch. Minus today my sandwich has always been... with a little more meat but everybody is allowed a mistake every now and then. The taste is great and the customer service isexceptional. Read more
If you order online, remember to get your own drink.