Reviews for Bojangles in Rome, GA
Great breakfast foods and service is prompt and they get it right.
Dear Bojangles Owner, I just wanted to inform you that your business has gone. downhill. the reason why!!!!, Is because I have... been a customer for many years just, As I am sure a lot of us all are. Since, 2020 of the Covid-pandemic, the restaurant dine inservice is still not open to the public. I am tired of coming through the drive thru to get cold food. I always ask to make suremy food is hot before I leave the speaker. But guess what? I still get cold stale fries & over cooked chicken strips. Thechicken Supreme's are my favorite. I do not drink the fountain drinks and I dread getting the sweet tea which I love but yourtea is horrible. There's are not enough workers. Even when I pass by, I see the employees right out-front smoking cigarettes. Iam sure they probably don't wash their hands before returning to work. Hopefully, it can become a smoke free environment. Yourbusiness dealing with the public. THIS IS UNACCEPTABLE!!!!! The Customers & their health are more important. BUT I KNOW YOU DONTCARE!!!!!!!!! Read more
Service was efficient. My order was correct and I didn't have to wait long. The employee wasn't very friendly, but that's ok. ... She was focused on being fast and being correct. The only real reason I put 4 instead of 5 was because of a slight issue withmy coffee. It's my pet peeve when a drive thru hands you your coffee but not the cream and sweetener you asked to go along withit and put that in the bag with your food instead. It's important to hand it with the actual coffee because I can use the timeI'm waiting on my food to make my coffee and then I could actually sip on my coffee while I'm waiting on my food. Instead Ihave to pull over and park. Also, when the server throws it in the bag with the food, the sweetener packets always slip down tothe bottom of the bag and I have to pull everything out to get them. Lots of places make this mistake though. Overall, I wasvery pleased. Read more
You are AUTOMATICALLY charged an upcharge of $1.09 or $1.19 on every order in the drive thru without being asked !! Then, the... audacity to have an attitude when I ask for the up charge and upsize to be taken off. WOW!! and all of this standing right nextto the Manager !! Customer service here has always been troublesome but Deceptive business practices get you nowhere. Extraunknown charges for customers at the very least!! I will avoid being taken advantage of by this location at all costs in thefuture !! IF you do go, check your receipts ;) Read more
Dining room is never open even though the pandemic was two years ago. This is convenient since they have the SLOWEST DRIVE... THROUGH IN ROME. There are three other Bojangles in Rome and you could drive to any other one and order before this one lets onecar move. Read more
The dining room isn't open. We had to eat in the car. The gravy was spilled in the bag and barely any napkins. They need to open... up. What's the hold up?? Read more
Although there was a small wait time, once I got to the window, all the cravings for the BoJangly ???? biscuits this morning,... was served fresh, accurate, and from the hands of smiling hearts! I appreciated my starting meal y'all! ???????????? Read more
The. Service was really good. The cashier was friendly and gave thepersona. .... I am happy to be at work! Great experience... ???? Read more