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Reviews for Dunkin' in Rolling Meadows, IL

stephen alexander 1 year ago
1

This location is horrible!!! The service is terrible as-well. I saw 2 female workers on their phones and one of them looked at... me and gave me a face! After that she handled my ordered and got it wrong. I asked her politely if she can remake my caramellatte and instead she gave me a cup of water. So unprofessional. In the receipt it said Vianney. Not sure why they hired her ifshe has poor customer service and was on her phone just like the others! I?ll never come back to this location again. Read more

Luca 2 years ago
1

Every single food item either comes out raw or burned. The woman on the headset is always the one who knows the least english.... The inside is full of flies. I'll never be back, I am gagging thinking of it Read more

Kelly O'Neill 2 years ago
1

The employee got my order wrong and argued with me about it while another employee told her that she heard me wrong. She then... didn?t bring me my corrected order for several minutes after it was made. Terrible service and worse attitude Read more

Nicole Armour 2 years ago
1

The worst!! Ordered a breakfast sandwich and hash browns before work one morning and realized they forgot the hash browns. I was... able to go back and asked if they could include a cup of water. They told me there would be a charge? for a cup of ice water!!Are you serious Dunkin? Will never be back to this location Read more

Nancy Davis 2 years ago
1

Absolutely the worst Dunkin ever. How can they close the drive-through? I understand it was one person working but that is not... OK and that is not a thing the manager should know. Read more

Muhammad Shabbir 2 years ago
1

I wish there was a zero star so I could give it. It was my regular stop until today, but I will no longer visit this business. I... now understand why this location has only 2.9 stars. I ignored the poor quality of my coffee every day. They didn't apologize orappear ashamed at all when they messed up my sandwich today and I asked them to fix it. I will recommend others not to visitthis location so that there is a chance to realize and improve the quality of the product and service. Read more

Joe 2 years ago
1

Terrible service make my drinks terrible even when I ask please make it the correct way . NEVER COMING HERE AGAIN !!! Poored... this out looked nothing like the picture and tasted as bad as it looked Don't come to this location!!! Read more

sugarbee 2 years ago
1

This location is severely inconsistent with their product and their staff is unprofessional and rude. I've come here every day... for a week straight, and I've had to get my drinks remade (I order online to make sure it's the way I want it) and it stilltastes disgusting. Having worked with coffee, you CANNOT use hot brewed coffee for an iced coffee. You can taste thedifference. This location has been nothing but disappointing Read more