Reviews for BoatHouse Asian Noodles in Rohnert Park, CA
This is yet another beautiful eatery with immense potential that is horribly let down by abusive upper management. As someone... who is friends with people who have been employed here, I've learned many upsetting things about the owner, Cat. My friends arewonderful servers with integrity who were excited about working in such a cool place but unfortunately had nothing but badthings to say about their experiences. Cat is easily aggravated and openly belittles staff during service, regularly (andloudly) telling them that they are incompetent and unknowledgeable about the menu when they are following guidelines and recipesthat she has set. She likes to do this without offering advice/critique, then eats and mopes on her computer in full view ofcustomers at the bar. She is also extremely strict about food. She does not like to allow customers to modify food and advisesher wait staff against accommodating guests. She will even argue with customers over the food, which the wait staff has toapologize for? so if you have allergies or a disdain for a common ingredient, that alone should tell you to steerclear. Fortunately, the recent general manager Rob is more kind and treats customers much better. They would lose a lot morebusiness if he wasn't there to balance Cat's awful attitude and practices. I will say that the food a friend brought back to mewas pretty good, although apparently the wait was long. If I were in the dark about the operations behind closed doors, I mightpatronize this business again - but I cannot in good conscience support a business that doesn't treat their staff like equals(or even human beings). Read more
Describing this place. Salt lick and high blood pressure on a plate. Very gross Chinese food. I'd rather have Panda Express... than this salty place anytime ???? sorry but this is the truth. Read more
If you're used to authentic Asian food. Or even just homemade food in general, then this place is trash. I can't even describe... how gross the orange chicken and fried rice is. We got this weird meat with broccoli. I couldn't tell you if it was beef orpork. They put lima beans and green beans in fried rice? I don't even think the rice is fried. It's white and fluffy. Good luck! Read more
If you're expecting authentic food from here then do NOT come here because you will regret it. Had the food from the buffet... window. Id rather eat panda express than hear. Didn't have the pho so can't give my opinion on that. Good day. Read more
I was there today buying steam buns, the cashier rang me up and I gave her the money, my $20 bill was ripped in the middle of... the bill half way through from top to middle. Cashier said I can't take this bill because it's ripped. I told her it's money andif it still has the four corners and is still attached it can still be used. The cashier then said it can't go into my machinethen she grabbed the bag of buns and didn't ask if I had another payment to pay. What a rude person. I will surely make acomplaint to the manager because I use to be a cashier myself and if the bill is attached and have all four sides people canstill use it. Read more
Usually order Orange Chicken, Tofu Vegetables, & Fried Rice with Their Fabulous wings/legs deep fried with spices including what... tastes like cinnamon! Sigh, I keep wanting to try the soups, but I chicken out at the sight/smell of the Orange Chicken & Wings Read more
This place is located in the food court at the casino. The food is great. The staff was friendly. I got the #1 spicy beef noodle... soup and it was tasty. The service was quick. I only had to wait no less than 5 minutes for my order. I will be coming back tothis place. Read more
Alright food kind of expensive. The waitresses are nice.