Reviews for Chick-fil-A in Rogers, AK
The food is excellent as usual but the last 2 times I've been there, we didn't receive what we ordered. It wasn't correct on the... order, and I give the kitchen 5 stars, but the person who took the order needs to focus on one person at a time. We had to goinside to fix the order and get the correct item and a refund of $5 or $6 dollar's. I still recommend the restaurant. Read more
Great food hot and fresh just wish would put lids completely on cups and if overflow please wipe them off. Will speed up my... departure after receiving my order as I do not want soda in my cup holders or the sticky on my hands. Read more
Never, ever less than a 15 minute wait. Most recent was 22 minutes in the drive thru just to get cold, rubbery chicken. I truly... don't know why my family insists on going here. It's always horrible service. McDonald's is 10 times faster even when busy andway more affordable. Read more
We stopped in for dinner our first night in town during our travels. Staff was friendly and the restaurant very clean. Food was... hot and brought out quick. I stopped through drive thru the next morning for breakfast and had the same great service. Read more
The food is great, but customer service has lacked in the recent year or so, sometimes there?s a lot of people just standing... without really doing anything, and that puts everyone behind in my honest opinion, Rogers location seemed to always be prettyfast either drive thru or dining in, might be due to a change of management since previous owner passed away. Management needsto do way better! and I know because we go there all the time, my son has Autism and sometimes this is the only thing that hewill eat, just very frustrating! Read more
Spent a long time waiting in the drive thru. Employees were very nice and food was good.
We stopped here this evening for our first-ever Chick-fil-A meals and were dutifully impressed with the quality of the food... (fluffy chicken tenders), speed of service, and polite and hustling employees collecting orders outside in multiple drive-thrulanes and inside at a service counter. Negatives included lack of table and rest room cleanliness. Read more
One of the greatest acts of customer service I have ever received! They have my business from now on. We showed up about 20... minutes before closing as we were communicating from out of state and looking for something to eat. They unfortunately forgot acouple of our chicken sandwiches. They reached out and made sure we were taken care of to the highest degree. In the followingweek, I received a handwritten letter along with a couple of vouchers apologizing for the confusion. I do not know of any othercompany willing to go out of their way to make things right. If you?re hungry, look no further. The Chick-fil-A in rogers iswhere the food is hot and tasty! Read more