Reviews for Erie Island Coffee Co. in Rocky River, OH
The coffee, the service, and the food items are great. I just don't understand why every time I walk in there it's like there's... a fire going on. It's constantly full of smoke and it's annoying af. Other than that is a great little coffee shop, but I don'trecommend until the weather breaks because the ventilation in there is garbage. Read more
The drive through will ask you to tip which really puts a person on the spot. To the owners please pay your employees a livable... wage. I will not be coming back until that policy changes. Read more
The place has a very welcoming atmosphere. It looked impeccably clean and smelled divined. The staff was attentive and worked... wonderfully with one another. It?s always nice to see good team work at play. My caprice ciabatta and coffee were delicious andthe apple galette was incredible! This is definitely a place I would recommend to my family and friends and encourage anyone tovisit. Read more
Went here again, and once again, highly recommended. Friendly staff and went out of their way to help and get my order. Had... their seasonal creamsicle mocha, and I was highly impressed. I will continue to come here when in the Cleveland area. Highlyrecommended. Read more
I have loved every latte I've had there. It's rare that you find a product so consistent. The sandwiches that I've had are also... amazing. Great indoor space, some outdoor seating in warmer weather, and a drive thru if you're on the go- couldn't ask formore. Read more
Just left. Went in with my seven year old. My day off and checking this place out for the first time. The server was rude. He... didn't want to answer any of my questions. Then had the nerve to talk about me under his breath to his colleague while he got mycoffee. Could it be because I'm puerto rican and he was caucasian? Prejudice behavior in FULL affect. Let's work of diversityand World communication so that to lesson the tension. Read more
Good coffee, okay, but not great food. Don't really like when they ask for a tip through the drive-through window. For one,... tipping through drive-through windows seems a bit excessive, but actually asking for a tip through the drive through windowseems very entitled and rather passive aggressive, especially when there's already a sign on the window asking for tips, andanyone with a brain knows they can add a tip without the cashier asking them if they want to. Like, am i supposed to tip atMcDonalds now?? Buying a coffee from this drive-through here is no different than going to McDonald's, and at least they havethe decency not to ask for and peer pressure you into tipping. Tip: either pay your staff enough that they don't feel like theyneed to beg or pressure for tips, or just tell the staff to quit asking for tips from the drive-through. It's very off putting. Read more
Ordered an espresso (Sunday 11/13, just before close, served by young white girl) and it was atrocious. Overly burnt and the... beans weren?t ground to the correct size for an espresso. Has good luck with espresso at the downtown cafe but not yet at theRicky River one. I tried calling to leave a message for feedback but phone number didn?t allow for messages - so I?m leaving thereview here. (Read your response - following is a reply? It?s not pertinent - it?s just a description as I don?t know theperson name. I don?t understand your focus on race?) Read more