Reviews for Arby's in Rocky River, OH
Horrible at drive through. First unable to pay through the app Drove to the restaurant to order, got a huh? Repeated the order... and nothing, spoke louder to confirm that they heard, response back was you don't have to yell, im taking care of anothercustomer.. maybe try listening if you can't do two things at once, then don't! Read more
The staff was ok, polite, I'm really upset the got rid of there cod fish combo. And replaced it with the cheese steak. I got it... was horable.little pieces of meat chopped off not whole slices and the cheese and peppers it was a hot mess. I definitely willnever eat there again. You had a good thing to bad you dropped the ball. Read more
Always good food and service bummed about the lack of chicken options
Pulled in at 9:58pm without knowing they closed at 10pm. And they still got me my order and we?re very professional. Gabe... and Autumn are simply the best! Thank you guys! Read more
-----DO NOT EAT HERE----- everytime time my family has come here, something was off, but wasn't too bad. HOWEVER, this last... time I went here, there was HUMAN HAIR IN EVERYTHING! Drinks, sandwiches, even my fries. I will never come here again. Read more
they put rootbeer in first then put icecream on top for the rootbeer float. that pretty much sums up what kind of people they... hire nowadays for these places and what kind of managers there are supervising these places Read more
There was a problem with my order where they forgot my small shake, and I made it all the way home before I realized that I... didn't have my whole order. I went back and not only did Dez replace my shake, she replaced it with a large one, and also gaveme a courtesy card that's good for one free meal which includes a fry and a drink.. although the card has an expiration date(because they don't go through them fast enough) she told me that I can still use it..just mention her name! Thanks for goingabove and beyond.. totally exceeding the standards!! Read more
Pretty good. Have never had any issues with them