Reviews for Pizza Hut in Rocky Mount, NC
This is our go-to place for pizza because it's near our home which makes carry out easy and because the quality is consistently... good. The app makes ordering a breeze. I love being able to see how many minutes until my order is ready so I know exactly whento head over for the pick up at their drive through window. Read more
I ordered the Big Dinner Box, with 2 pizzas and pasta, the food was delicious. A couple of weeks ago, we ordered from another... pizza franchise and hands down Pizza Hut is better, in terms of price, value and most importantly taste. Read more
Pizza is delicious when your order is correct. Make sure if you want sauce u order ahead of time. Drive thru staff is friendly
The food is always great. Would have given 5 stars if the app ever worked without crashing, and you didn't have to call and... speak to people at a call center just to order. They sound like foreigners and not always easy to understand which isfrustrating. The app and call center sucks. Read more
Receive great service and the ladies there are always so pleasant and make me feel like they appreciate our business. In todays... times, that means alot!! Oh, and the food is FANTASTIC!! Read more
I ordered pan pizzas for my children from the Fairview Rd. Pizza Hut and when we received them none of the boxes were closed.... Poor presentation on and some of the pizzas were stuck to the top of the pizza box. I remember Pizza Hut use to be very good asa child but they have slacked up tremendously and have changed their recipe. Not the same nor do I like their pizza anymore.Anyone that's old school knows what I'm talking about. Back in the day we looked forward to the book reading to earn stickersfor a free pan pizza. The smell alone got me. The buttery crust and real mozz. cheese. Nowadays many restaurants have reallychanged their recipes and their food is nasty. Bring back the original recipes we grew to love. Read more
I can't stand when a good place disappoints you. This isn't the best looking pizza I've had there but the first one that they... tried to give me was way burnt. Read more
On December 1st I placed an order that evening for a pizza breadsticks and cinnamon sticks when I received the order my food was... cold I immediately called the store and I talked with the manager who said that I could get another pizza or a refund I told herthat I wanted a refund she said that that could not be issued until she closed out at the end of the night. So I'm thinking I'mgoing to get my refund I called the next day to make sure and the manager did not even come to the phone. I called again onMonday and got the same manager that I spoke with on the 1st and she assured me that she remembered me and that she processedthe refund and that it was on my bank as to the reason why I did not get the credit back in my account, well if she processedthe refund then tell me why was my account charged, if she canceled that order and processed a refund then it wouldn't havenever went through on my end with the bank very disappointed number one there was no professionalism, I could tell and her voicethat she was resisting in the fact of giving me a refund for a very unsatisfactory order I will not be going here anymore I'llgo all the way across town to the other Pizza Hut if necessary Read more