Reviews for Chili's Grill & Bar in Rocky Mount, NC
My experience was amazing. My waitress ?Ebony? was awesome. She was so sweet and polite. She took great care of my mother and I.... The food was so delicious. I?ll be back again, real soon :) Read more
The staff was wonderful and fun, though a little slow. We had plenty of time to eat and didn't mind waiting fir things so it was... fine. The food was only okay, though. The cheese dip tasted like it came out of a can and the asparagus were more like twigs. Read more
Nice restaurant, and great service! Food was delicious, but they were out of ribs on the day we went... which happened to be my... birthday! Read more
Service was almost non-existant. We stood up front by the reception area for about 5 minutes before anyone even acknowledged us.... It was a couple minutes later before we were seated. It took probably 40-45ish minutes to get our food, and part of it camecold. Once we got our food, we almost never got waited on again. Nobody came around to refill drinks, ask if we needed anything,etc. If we ever saw anyone, they were pretty unfriendly (not unPROFESSIONAL Just not FRIENDLY). I saw the same lack of serviceat other tables as well. One couple got up and walked out because nobody ever got to them. Another customer went behind the barand refilled his own drink. 2-stars because the food was still the same quality as other Chili's we've been to (minus the partthat came out cold). Read more
The food was alright, really the wait staff is the issue. There were maybe a few customers seated and we waited at least five... minutes before someone finally came to greet us and get us to a table. Once seated, the process of ordering and receiving foodtook a good 40-45 minutes. The food also came cold. Lots of the workers just sit around and talk to each other. I watched othercustomers patiently wait at their tables for someone to serve them, but they ended up leaving. Never had someone come to refilldrinks or check on us. I even watched a customer at the bar get up, go back to the kitchen, and refill his own drink and none ofthe workers noticed. They (the staff) were eating their own take out dinner a few tables over. I love Chili?s and I?ve been tothis location a few times, but it?s equally as bad each and every time I go. They?re super unprofessional. I get that it?schilis, and it?s not meant to be some gourmet style restaurant, but some decent respect for customers would be appreciated. Read more
While the food was pretty good, the service was only okay. For a weekday lunch, there were only a few customers, but when it... came time to pay for our meal, all wait staff was nowhere to be seen. We would have paid using the kiosk, but the wrong tables'order had been keyed in. We ended up having to walk over to the to go counter to get this remedied, before we could pay andleave. Read more
Was only there for drinks and was with my mom and stepdad. Arquavias "Quay" was very polite and attentive. Thanks for the... service Back again, never dissatisfied. Feel in love with the street corn???? 6.9.22 Haven't been here in about a year, Iguess good food again and service was awesome Read more
I wa put on hold for almost 30 min while I drove to the location. Upon arrival and showing them I'm on hold I was informed it... couldn't be them it was me at fault and given a nasty attitude. Don't waste your time or money here. Read more