Reviews for Potbelly in Rockville, MD
food was good and priced appropriately for the location. my problem is with the cleanliness of the table and counter tops. when... I looked for a place to eat I noticed the window counter was sticky and near black in places. tables were only a little better. Read more
Olo was very cheerful, sweet, friendly and helpful with all my questions about the app process. She really took the time and... patience to give me above and beyond service. The two gentlemen who made our sandwiches listened to me and my questions as I hadnever been there before. Our sandwiches were spectacular. I have worked in customer service for 20 years and this really made myday that there are still workers who seem to love what they are doing. Thank you Olo. Love always ?? Read more
There's something off with the air-quality in this store. I've been to this store a couple times. If I take something there with... me, I'm fine but if I sit there and eat, I get a very bad cold. This has happened to me three times now. Property-managementshould look into this. Read more
On duty manager Hannah was very patient with helping us figure out if we forgot to order an item or if we paid for it and didn't... receive it. Absolute gem of a manager, patience even during closing time deserves a shout-out. Read more
Have been going to the shop for the better part of 15 years It's always been a good shop as of late it seems like there's new... management and they're doing quite well. Food is always fresh and tasty. I get the grilled chicken club constantly the bacon isalways good. Read more
Sandwiches are always made as noted. I love their sandwiches, be it chicken or veggie melt. Have used catering menu option as... well few times from this store, they continue to make going elsewhere difficult each time. Want to give a big shoutout to AnaCampos ( I think) who was very professional over the phone, and handled my order perfectly. She saved us in a moment of crisisand went over and beyond to ensure that we were delighted with the whole experience. Read more
Good food but astonishingly poor service. They kept me waiting 25 minutes past the projected pickup time for a takeout order,... saying "it'll be out soon," then belatedly realized it had been ready all along. Not one word of apology and my experience didnot appear unusual. Read more
There are tons of options for salads nearby in Rockville. I highly recommend this place if you want to taste of salads. ... Sandwiches and soups are good too. ???? Read more