Reviews for Papa Johns Pizza in Rockville, MD
Never had an order wrong, but they always seem to be understaffed. The low reviews here seem to reflect that, and not any fault... of the employees trying to keep up with orders. Read more
They delivered the pizza to the wrong address and a neighbor called us. Complete idiots
We ordered pizzas to be delivered at noon, but we ended up call them why not delivered. They said it will 15 minutes late. They... never bother to inform us about the delay. Read more
Hot pizza, and fresh ingredients. The best Papa in the area. Delivery was on time and the gentleman was polite.
Horrible customer service. One of two pizzas I ordered was not delivered (a delivery guy just told me that he got only one pizza... from the store). I eventually canceled the undelivered pizza after more than 1.5 hr waiting. A manager told me that he can giveme a credit for the canceled order but didn't do it until now (more than 2 weeks from the time of my order). Read more
Usually great place. Tonight I ordered a pizza that took 2 hours to arrive and was of course cold. Had to re-cook it myself ????... 2 hours for an $18 pizza that cost $30 after delivery fee and tip. I am incredibly disappointed ???? Read more
Always picture perfect pizza. Always hot. Lunch special is perfect for family.
This Papa Johns always does a great job. Pizza is made well and the app makes it super easy. I love the ability to order well... ahead of time and pick up when it is convenient for me. Parking lot has plenty of spaces so getting in and out is easy. Overall, highly recommend it. Note - we do take out. I would not go there if I am looking for sit-down dining. Read more