Reviews for Dunkin' in Rockville, MD
The Coffee is better than Starbucks, and what should I say about all the donuts and the wonderful sandwiches...just awesome!
Very nice place and clean and quite everyone is friendly and fast service
I must say this is possibly the BEST Dunkin' I've ever been to! THEY HAVE THEIR DRINKS ON A TAP SYSTEM Y'ALL! Flabbergasted in... the best way possible, I'm literally going back just to see the taps again. This is next level, service was top notch andeffective also, definitely going back. Edit: I came back, service is still top-tier ????! Quite honestly my favorite Dunkin tovisit. Read more
95%of the time they don't get my drink correct. Every time I go I see the same staff and they act as though it's their first day... on the job. Severely understaffed every day with long wait times. I have been going there for almost a year now and finallyleaving a review. I will not visit the South lawn location anymore. Read more
If I could do less stars I would have. So I?m a fan of Starbucks. My boyfriend is a fan of Dunkin?. Monday through Friday I have... Starbucks and Saturday and Sunday we have Dunkin?. LITERALLY EVERY TIME COME HERE, my coffee is wrong and inconsistent. Theyalways mess my order up. It?s crazy how often it happens. And every time I go in to fix it. Read more
This is a relatively new location, but they got it up and running without a single hitch or hiccup. On top of that, every single... interaction I've had there has been beyond pleasant. Special mention for the gentleman in the drive-thru today. I was a bitbefuddled and tired and he showed me extra kindness. It was much appreciated. Read more
I love the location! So close to my house. Drive-thru is a great idea, but doesn?t work well at all for mobile orders. Faster... to just go inside. And they need to work on presentation. Wake wraps I have gotten a few times are always sloppy and not puttogether with care. Their donuts are also not quite up to Dunkin standard yet either, a bit over cooked and smaller than normal. Today they forgot to give me my complete mobile order, they forgot the cold items and just gave me the warm part of the mobileorder. I realized when I got home. I will go back, they just need to focus on product quality and attention to order detail. It?s only been open 3 weeks, so I hope they get better over time. Read more
The clean bathrooms at this Dunkin were a good find because I'm on the road all day for my job. The service here is fast and... friendly. Will be coming back soon for sure. Update: The young lady that waited on me today, her name was Nicole, hadoutstanding and phenomenal customer service! Service! Although my hibiscus tea was out of stock, she substituted something elseand I was left very satisfied and fulfilled. This place always has a clean bathroom, which is very important for us Metrodrivers. I appreciate good service, clean bathrooms and an opportunity to make someone smile. Thank you so much! Nicole, kudosto you for doing great job. Read more