Reviews for Tim Hortons in Rockland, ON
Absolutely terrible drive thru experience as always. They always wait nearly 5 mins before even taking my order at the speaker.... When I got to the window, my single coffee still wasn?t ready, 10 mins later. Let?s remember there?s only 2 cars ahead of me. Read more
Great donuts and hot chocolate for a cold day or in the morning for a cup-a-coffee basically I would say this is McDonald's... rival company but for what Timmy's serves it is far superior to McDonald's Read more
I asked for chai tea latte on drive thru first they didn?t lsiten and they make only chai tea when I ask for latte they said to... wait and then at the end they gave me a small cup full of cold milk and they add coffee inside it chai tea bag which tasted likes****. I?ll never go there again. Read more
Definitely not a 24 hour Tim's Always close at random times And they can never get the order right A 1/2 hour for 3 cars in the... drive-through Or you can go in the other lane and wait at least an hour before they pass you While there's 20 cars going throughthe other lane Read more
Shouldn?t advertise to be open 24h if the workers are just gonna completely ignore customers from 12-5:30 am. Stood in the drive... thru at 5am, along with 4 other cars for over 40 minutes and the person working inside was just filling up the muffins anddonuts and completely ignored us. I even went to the window where it was open and where i could see the worker and tried to talkto them and they just went to the back once they realized i was trying to talk to them. Very disappointing but not surprising.Change your hours if you can?t have anyone work properly at night, it?s frustrating for customers trying to stop quickly beforework cause i thought that was the whole purpose of a ?drive thru?. Read more
Rockland Tim Hortons Stuffs changing constantly, always in training. Something wrong with managers ? Not sure Unbelievable slow... and orders 7 out of 10 times never done accurately, always missing food or literally something you did not order realizingwhen is too late ???? Weekends are the worse to come for a simple coffee. I am surprise are still in business Read more
The staff are unwelcoming. They constantly forget small things like toasting a bagel, or the bacon I paid extra for. This... weekend 75% of the staff was in training, the store front fully served approx 10 customers in the span of 15 minutes, with a lotmore waiting their turn. Something needs to change. Read more
Worst place I?ve ever worked in my life.. working night shift and having to deal with the atrocious morning staff was brutal,... completely understaffed and brutalized for putting customers first instead of doing EVERYTHING for morning staff, we used toleave customers waiting or have to completely close drive thru to make sure we got everything done for morning staff cause if wedid so little as to not refill straw before they came in omg all hell on earth, it was impossible to be one store front personwith 200 cars in two hours and be expected to also do everything for the morning staff but when we would come in for our shift(night staff) (I never understood why we had to do everything for them since they were a staff of 16 to 12 and we were a staffof TWO.) nothing would be done and we did not have the right to complain about it. We had no choice but to put customers lastand morning staff first. They were rude, inconsiderate and demanding. We were way to understaffed to be under so much pressure.The management is an absolute disaster and so is that god forbidden morning staff that believes they run the whole store sincemanagement made best friends with all of them. If you have not worked there 15 years you do not matter. I remember quittingcause I had enough of the terrible environment and was called ?crazy ? for being upset. The night shifts aren?t a thing for areason now.. please if you could avoid supporting such a toxic work place please do, there?s a reason you don?t see the samefaces often. Read more