Reviews for Firehouse Subs in Rockingham, NC
Tonight was my last visit. The last several online orders have been wrong, but only with minor issues. When I picked up tonights... order, there were two items missing. When I brought it to their attention, I was told it was because they were out. Apparentlythey were just going to let me pay for something that they didn't have. I get that people make mistakes, but this was absolutelyridiculous. Read more
It's clear the staff here really care about great quality food and their customers. Outdoor seating option was nice.
I got an Italian sub...not a southern Italian but a northern Italian which is as follows: ham, salami, provolone, lettuce,... tomato, onion, mayo, and a little oil and vinegar. The absolute MESS I received could not be eaten. No cheese, Italiandressing, I think it was grilled, and there's a "bad egg" taste coming off it. I will NEVER get a sandwich here again. Read more
This firehouse might want to reevaluate who they hire. Stopped here at 10:40am on July 9th (so the owner is aware who?s... working). No guests inside, just the one worker who?s talking away on her cell phone complaining about anything and everythingunder the sun, granted she did say ?welcome to firehouse?. While she?s complaining on the phone in the back while I wait she istelling the person on the phone how she doesn?t have to do anything if she doesn?t want to and she doesn?t even have to talk tocostumers if she didn?t want to. After several minutes of listening to this careless talk I?d had enough and left. These sortof employees need to be terminated or it?ll wipe out a business. Won?t be back here again. Read more
The food is good but the customer service is absolutely terrible. Every single time I come to this place I wait over 15 minutes... just to get the window to pay, and then another 5 minutes to actually get my food. One small combo. There is no reason theyshould be this slow with every single customer. They need to hire extra help , or retrain. You are literally making a sandwich. Read more
Food great. Staff. They are getting there. A few a truly wonderful ans I hope the rest follow them.
Typical Firehouse Subs. This location is located near a strip mall. Service was a little slow, but very friendly. Food was good.... One order was incorrect. I would definitely recommend this location Read more
Went in earlier to find an employee raging and quiting clearly a problem to the rest of the team once it was a long process to... get my food but the team worked hard despite the loss of a coworker mid shift and the drama she had caused were still able toget orders out with a smile and great customer service very good team effort Read more