Reviews for Subway in Rockford, IL
Friendly service, they were patient & asked for clarification as needed.
Just left subway, the sandwich maker Amy had a bad attitude!! I asked if my bacon could be microwaved instead of in the toaster,... she still attempted to put my bacon in the toaster.. I said ma'am I would like my bacon in the microwave. She tosses my bacon ontop of the microwave and makes a deep breath as if it was a bother to put my bacon in the microwave why, I don't know. I askedher if their was a problem or if she was having a bad day. She says no, asked what I would like on my sandwich with a badattitude and bacon still on top of the microwave. I ask when she was going to put my bacon in the microwave she mumblesomething. I than decided to leave, wasted time on my lunch break to deal with a person who needs better customer service skillsand a better attitude! I also asked the sandwich maker what the corp number was she says we don't have one, I said how can younot have a Corp # she than says she doesn't know it & to contact her manager Deanna. I will not be returning to this location! Read more
I showed up 15 minutes before closing and they told me I couldn?t get a sandwich. I had just gotten off work and was hoping for... a nice sandwich, but nope I was refused service because some lazy workers felt they couldn?t wait 5 minutes. Very disappointedin the ?service? here if you can even call it that. So unprofessional. If you?re open until 8, you stay open until 8. Not thathard Read more
I went to Subway today and I had an amazing experience. The lady behind the counter had blonde hair and she was wearing... pigtails. She was amazing. She was the only person working when I came and she made sure my family and I had a good experience. Read more
y husband & I went there the other day, Feb. 27, and were waiting in 2 person line, there was only one person behind the counter... working. We were almost to the counter and I realized the girl working had her mask down to her mouth. making sandwiches withouther mask over her nose. We left without food. Read more
Quick bite to eat. Don't expect much. Our meatballs were cold and old. The lady was by herself and did her best but manager... needs to schedule more people to help that poor older lady. She had a line and was struggling. Shame on you management! Read more
The poor your lady that prepared, range orders and cleaned did an excellent job today. She deserves five stars. The owner should... be ashamed and so should her co-workers for forcing her to do that. Even though it was a long wait because she was by herself,my sandwich was good. Read more
Great employees, fast, friendly and very efficient. Love subway. Never out of anything I have ever ordered. The girl with the... red hair that works there was extremely helpful and I left with a big smile. Read more