Reviews for Potbelly in Rockford, IL
Very unprofessional staff had a interview, got another interview and the Gm didn't even know and said we moved to another... candidate, I had to aware her I had a second interview which she scheduled on a Sunday yeah I passed...now happily employed atthe grand regency Read more
They make great sandwiches and the pot pie soup is fantastic!
Ordered the half sandwich and soup and half sandwich and salad. Disappointed overall, sandwich has barely anything on it and the... salad came without dressing!! Dressing was ordered and nothing came. Bread was burnt on sandwich. All over priced. Neverrecommending to anyone. Read more
Half way through the veggie melt I bought about 10 minutes ago. Trying to figure out what's wrong with it. Oh yeah... No... mushrooms or avocado. Hmm... Keep trying to like them, because I really did in the early 2000's, but I think I'm done. Read more
Wife worked late so we stopped by potbellies to pick up 2 sandwiches, 1 bags of chips and 2 bowls of soup (pot pie soup). ... With inflation, minimum wage increases and the economy the prices are quite high for a simple fast food sandwich shop. I amokay with this if the food and service is good. We grabbed our online order from the kiosk and headed home.......when we gothome we realized the chips were not in the bag. We live somewhat close so the wife ran back and got the chips. When she gotback home we sat down to eat and realized both soups were missing the key ingredient needed to be pot pie soup, the pot piecrust that should cover the top. In addition My sandwich was missing the hot peppers requested in online order. Also, neithersandwich was cut in half like usual. On its own not a big deal but when you add all of this up it is quite frustrating. There appeared to be two very young people working on their own....not sure if that played a role in this experience. Let's dobetter.....so I feel okay paying 30 dollars for a couple sandwiches, soups and a bag of chips Read more
My turkey sandwich was delicious! The staff were courteous and kind. I'll recommend this place to my friends and family. Keep up... the excellent service! Read more
Food is amazing, service is wonderful! Ordering online is easy great place overall. Staff are friendly and inviting. Catering... needs improvement. My first catered meal was completely wrong and was missing all the condiments. They did apologize, offeredcoupons and delivered the condiments. Second order was correct but there was zero communication between the manager, the personwho took the order and the person who delivered. I had to be the contact person for all three people. Getting phone calls askingabout delivery instructions right before an important meeting is not something I want to deal with again. Read more
I had a really big order that was a bit complicated and the ladies and gentlemen at this locaton were awsome and fast. Got... everything right and extra stuff on the side. I was overwhelmed with such a large order and they were very upbeat and helped! Read more