Reviews for Dunkin' in Rockford, IL
My hash browns were cold, I don't stand why ppl treat certain ppl wrong ????????????
Inside getting attention for help was a pain. Barely any English spoken, they just kept pointing to the self ordering screen.... However the quality of coffee here is great. Read more
Love their hot cappuccino mocha swirl. Get one every time I'm over that way.
Service was slow and employees where not taking orders.Door was lock at 5 pm even when the the website and door say 7:30. No one... was even there and the lights where on.Bad overall location. Read more
If there was an option for no stars I would I watched a coworker wiper sweat with her bare hands and then grab our drinks that... weren?t even made right and gave them to us I am very displeased with this facility and this ain?t my first issue with themother Dunkin? Donuts in Rockford I have found flies in my drink and I have had drinks taste moldy I am done with Dunkin? Donuts Read more
This place just refused to give me a pup cup. I even offered to pay for an entire additional drink on top of my order to just be... given whipped cream in a cup and they still refused. Pretty ridiculous. Read more
We ordered 2 iced coffees in drive thru. Service was quick and polite. The Coffee was made properly. The $2 any size iced... coffee happy hour has ended. They now offer $2 medium iced coffee when ordering thru the Duncan App. Read more
Terrible customer service. Made my order wrong then when asked to fix politely, they claimed they don?t customize coffee orders.... All I asked was for 1 cream instead of 3 like I usually do. Read more