Reviews for Popeyes Louisiana Kitchen in Rock Hill, SC
Order 2 sandwiches and waited for 20 mins while cars behind me was just kept pulling off. Went inside finally to get my food and... they still wasn?t starting to make it like really guys? then gave us two drinks for the wait that was flatter than a flat tireon a hot sunny day.!! Had to stop by the store to get something decent to drink. So yeah if I could give it 0 stars I would. Read more
Haven?t eaten here in probably three years because the service is always so terrible. Figured I would try the app, go pick it... up, and hopefully not have to interact with anyone. Got there to pick up my order and I was correct about not interacting withanyone because the doors were locked. 10 cars in the drive-thru barely moving. Had to cancel my order and get a refund. KFC isjust down the road so placed an order on their app, drove 5 minutes down the road and it was ready and waiting. It?s not thathard Popeyes. Read more
Only one star for the chicken being done. Tonight was cash only, my husband went and got cash, came back. Ordered 10 piece meal.... They only had thighs, When we got home, we didn't get any biscuits, the rice in the rice and beans were dry and crusty andthrown out.. charged for a pint of gravy and was just a little container. Basically paid $40 for 10 pcs of chicken and deadfries. Never going back there. Too bad,bwas good when they opened that location. Read more
I will not go back to this location. It was a disaster. No one knew about their food choices. There was a mess on the floor from... a machine that took all their attention. Got chicken nuggets for my granddaughter. It was not edible. Not cooked inside and mayhave been rotten. I tasted it when she said it was slimy and it was disgusting . I would not allow her to eat it. I alsoordered 2 chicken sandwiches and I'm afraid to even try them . Read more
We came to this location around 9:26pm. We sat in the drive thru until 9:55 when i finally pulled around there was about 6-7... employees jist sottong around and one was counting cash. Then they proceeded to tell me, there was nothing they can do for us.We left with without food and very unsatisfied. We will never be back to this location. The Bojangles a few stores down has goodfood and treat customers with respect. Read more
Ordered a two piece spicy combo and the chicken is the most burnt dry thing I have ever eaten. On a side note it?s not even the... spicy one I ordered. Dry biscuit too. The literal only flavor is the gravy on the mashed potatoes. I gave one extra star for thenice drive thru lady but other than that it?s horrible and I def won?t be back to this location. Read more
This place is horrible! Absolutely horrible! First of all, there is one person taking orders at the take out window and the same... person working the inside register taking inside orders. The line of cars ? as usual? winds around the entire building., Theworker ( probably the manager) is doing the best he can. I?m the first person in-line, waiting 10 minutes to be acknowledged andby now several customers behind me have become frustrated and left. There is no ice in the drink machine, no napkins anywhere,no one is cleaning nor bussing tables, the kitchen floor is filthy and when I told the worker about no ice nor napkins, heshrugs. I finally get my order in and although we dined in we will never step foot in this restaurant again. We were the onlycouple dining inside. No wonder most people use their drive through. The chicken here is very good but the management of therestaurant is horrible. I know, I know, it?s hard to find workers today but in view of the workers shortage maybe just maybethey should offer ? only? drive through service. Read more
Was there at lunch time on Nov 5. There were people who said they had been waiting for 45 minutes for their food when I came in ... After order it took 40 minutes to get mine. I watched some people walk out even after paying for their food and told them justto keep the money. What really made it bad was doing this time period the manager was walking around on her cell phone laughingand talking on the phone. Never go in that one again. Had one worker who was trying to get food out and doing her job Read more