Reviews for Wendy's in Rochester, NY
The absolute whole experience I have ever had. Inside the restaurant nobody was running the registers, a lady was not even... working and on her phone. Geez management needs to train these people to work more efficiently because if not they will loseevery single customer in the area to other fast food brands. Read more
I was there on 8/31 at 5:50. Employee taking orders in the drive through was so lackluster it was rude. You?d think after paying... over $15 for a meal, your sandwich would at least be a little warm. It tasted like it was sitting on the counter for an hour. Read more
8 people working & NOT ONE could wait on or even acknowledge someone at the counter wishing to place an order. Guess this... franchise owner doesn?t need our business. He must be independently wealthy. Is driving away! Read more
If I could give zero, I would. The food was fine but the sarcastic woman taking the order was a joke. Rude and impatient while... there was absolutely no one in the drive thru line. Even commented "thank God" when we finished our order for only 3 combomeals. Last time I will every spend money here. Read more
Food was cold and old. And I waited a very long time for 3 items. A medium French fries a deluxe and a med lemonade that they... didn't even put ice in. The worst !!! Never go back Read more
There was something hard in one piece of my chicken nugget and the cheese on the burger was not melted. Not a very warm... sandwich. Fries were good. I would not return to this Wendy's location. They said I would need to ask for the cheese to bemelted on the burger. I worked at Wendy's in the late 80s, early 90s...it was really good back then. Read more
I would give them 0 stars if possible. I ordered 2 baconator large meals. Their was only one piece of bacon each sandwich. ... This is a baconator with multiple pieces. The prices keep going up on meals to supposedly help with the wage increase but theservice keeps getting worse!!!! Read more
Fries are always cold, cheese is never melted on the burger, the burger buns taste like they were frozen and thawed out. Never... going to this location ever again. Read more