Reviews for Subway in Rochester, NY
Great all around food and service
I've always liked Subway, but it's just not the place that it used to be. They didn't have roast beef which used to be my go to... sub. However, the sandwich that I did have was good. Read more
Carl gives the best customer service! Always kind, friendly and he literally makes the most beautiful subs I have ever seen!!!
Order # 5BE3B5FE-9B Curbside delivery - Ordered lunch for my team. They completely disregarded what was ordered, and just gave... us what they felt like making us. DO NOT USE THIS LOCATION!!!! You are better off going to DiBellas, or Ameils right up theroad. Horrible customer service. Read more
I really have no idea what their idea of customer service is. We ordered food using the curbside delivery feature. We were... patiently waiting outside, only to be greeted by a subway employee with their mask below their chin, the employee thencomplained to us, calling us lazy for not marching in to get it ourselves. Why have a curbside delivery feature if you're justgoing to mock your customers for using it? Read more
The customer service person was very patient and helpful when we wanted to try the new subs. We didn't feel rushed at all. I... used my Subway card and got a free sub. When we got home and ate the subs, they were delicious. Read more
We stopped here to get lunch. The restaurant was clean and the staff member on duty was friendly and attentive. The restrooms... were also clean. All of the ingredients were fresh and our sandwiches were prepared as ordered. My only criticism would be whenwe were at the restaurant there was only one staff member on duty, she was working hard to keep up but there was a wait becauseone staff person could not keep up with the number of patrons that were at the restaurant. Read more
Subway is a quick service restaurant that offers okay portions at a bit too high of a price. The food is decent, but nothing to... write home about. Okay but bland. However, the service is fast and friendly, which makes up for the other shortcomings. Overall,Subway is an average restaurant that is worth checking out if you're in a hurry Read more