Reviews for Starbucks in Rochester, NY
I ordered a grande brown sugar shaken espresso and this is a drink I have ordered many many times but not from this location.... When I ordered it from this location it came out white as snow. They clearly made it wrong as it was very obviously all oatmilk. When I told the ladies behind the counter that it was made wrong they told me I had to reorder and pay for another one. Itold them that I get this drink all the time and it is not this white. They just kept telling me to reorder and pay. Not surewhy they can?t own up to their mistakes instead of making me pay for it. Very rude staff and won?t correct your order if theyget it wrong. I suggest you go on Starbucks? website and have the recipe ready to go since they are too stubborn to accept theirmistakes! Read more
Great place to sit and enjoy a very good cup of coffee
Note, the Hyatt owns this store; thus cannot accept Starbucks promotions nor the square QRcode checkout to earn points. They... accept only unlinked payment or the rectangular Pay & Scan account. Read more
Always accurate and delicious! Very clean and organized in store!
The staff were all so nice! The service was fast and the food was delicious????? they ARE offering dine in right now????? bc... google states that they arent for some reason Read more
Well-temperatured room gave nice relief from the heat of downtown. Service was smooth and prompt. This, paired with an overall... nice interior aesthetic and clean environment make this a solid four star visit. Nothing was over-the-top amazing to provide a 5star rating, but this location os recommended to anyone in the area looking to grab a quick drink or bite to eat. Read more
Was greeted with warm conversation and smiling faces.. the POS system was still working through the kinks. But for being open... only two days, I was blown away. I am excited to see our center City come alive again! Read more
Nice store and clean, employee very polite. Coffee good peppermint. I wish for a discount in the gold cups. They are beautiful... ????. Read more