Reviews for Popeyes Louisiana Kitchen in Rochester, NY
I have come here twice and go through the drive thru and can get anyone to take my order. I see the staff walking around the... store taking out the trash and just hanging out by the door. Don't come here! Read more
10/14/22. 11:30am. Rude manager Hispanic guy.Didn?t acknowledge me whatsoever. Messed up my order. Oh and gave me old cold food... at 1130. SMH. Just terrible. Never again Read more
The service deserves zero stars, but the food is good... Well, at least what you find. The sodas machine was with just one soda... and two teas. And they had only two sides available. But the worst part is the attitude of those taking your order. Only oneperson greeted us. All the others were rude, and without good manners. SO sad! Read more
I went to this Popeyes at around 1pm on a Thursday to get some mashed potatoes and they didn?t have any. They told me they were... out of mashed potatoes! I ended up getting biscuits and they were pretty good. It was a bit expensive as it was $6 for 6biscuits. It?s just crazy that they didn?t have a popular side available! Read more
Ordered on 7/14 was told they were pretty much out of everything. Then the food I did order I never got my sides that were... ordered. Then the wait was way way to long almost 30 minutes at the drive through. At least the chicken did taste good. Read more
It's a bad location, I've always loved popeyes but this place cant keep up. Staff is not allowed to take separate payments at... window and I was asked to come in if I wanted to pay separately. Makes no sense whatsoever. After getting our $20 order of twothree peice chicken tender meals, we headed back to our job only to find out that we had no untencels dipping sauce or napkins.I will never go to a popeyes location again. Read more
Had to change my review; again. Not like the Popeyes down south at all. But this location it?s getting better; back to how it... was originally. It?s cozy. The line area can be a bit crowded. Parking is not bad. The restaurant is mostly clean. Read more
This place's management is trying to pass off bad chicken to sell to unsuspecting customers. An employee quit after the... management tried to make them sell chicken from a cooler that wasn't at the safe temperature for hours. I wonder what else theyhave done. Nasty, trifling. Read more