Reviews for Popeyes Louisiana Kitchen in Rochester, NY
Worse experience ever!!! Corporate doesn't even address issues with complaints !!! Never going back. Stores are a mess garbage... cans over flowing. Rudest help ever . Needs to clean up there act! Read more
IM NOT DURE WHAT IS PROTOCOL FOR THESE PLACES ON THE PHONES EATING AND WALKING AROUND WHILE DOING SO I GUESS NOW THAT... EMPLOYERS ARE IN DESPERATE BEED FOR HELP AS LONG AS THEY HAVE A BODY IT DOESNT MATTER HOW YOUR ESTABLISHMENT IS REPRESENTEDSMDH Read more
If I can give it no stars, I would. The 2 young ladies who work the lunch shift are terrible. No people skills, unprofessional,... rude and threatening. I will never spend another dime there, and it's bad that we have to be this way with each other. If youdon't like the job or situation your in then change it, it don't make it right to spread your misery on others because you hateyour life. Read more
My wife and I went here to get some food and when I attempted to order a sandwich minus the pickles I was told by the cashier... that they were unable to honor my request because all of there sandwiches are pre-made. That day I left the drive thru withoutcompleting my order and will never return to Popeyes again due to this experience. Read more
The chicken didn't taste fresh, the employee are the worst ever. Ordered a apple pie, got a empty pie box instead. Never again.
We ordered the 36 pc nuggets meal and a large cajuan fry. Our chicken nuggets were cold. I asked for sauce after it said sauce... on my receipt.... and the clerk threw the sauce on the counter. The place was trashed and dirty. I will NEVER go to thatestablishment again! We went in and ordered and then ate outside. Digusting place! Read more
Now I usually don't give bad reviews but this location has horrible customer service. The employees always have attitudes. And... fyi a customer should not have to ask for sauce that should've been given from beginning. I encountered only one friendlyemployee from all the times I've been here and that's really sad. Please do better and hire people who actually want to workbecause paying customers do not need to deal with extra attitudes for no reason. Thank You???? UPDATE DECEMBER 2021: DoorDashOrder was very convenient. The Driver was nice as well? Read more
The young lady was very polite and courteous, I was actually surprised how clean the store was. Great job guys