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Reviews for McDonald's in Rochester, NY

Ru2rdy 17 1 year ago
1

Ordered through drive thru and when I got home and ready to enjoy what I thought was a enjoyable sandwich only to find out the... burger was not fully cooked this was the second time this has happened at this McDonald's , I will not be going there againand going to hospital to make sure I am good and won't get ill from this. Read more

John Gardner 1 year ago
2

You guys forgot my large fry like 4 times. I wouldn?t be mad if you guys didn?t charge nearly 5 dollars for them. Cheers

Anna Ramos 1 year ago
2

Well I really don't know what's going on with McDonald's when we were kids it was all good know you go and get cold or hard... fries burgers are warm they need to step up sorry to say Read more

Vitaliy O 1 year ago
1

Very slow and unorganized service. Fast food restaurants are becoming pointless cause I can get better quality door at a regular... restaurant while waiting the same. Read more

Cynthea Valcore 2 years ago
1

Disgusting customer service. A young Muslim girl, no older than 7, trying to translate for her mother at the drive thru and the... girl stops answering her. She tried for over a minute to get an answer. I suggested she go up to the window for help. She getsup there and the girl at the window says she can?t order there and refuses to help her! This location should be downrightashamed of themselves. Read more

Ryan Stephens 2 years ago
1

I would rate this 0 as well if I could! Dealt with rude people at the drive-thru AND pickup window....didn't know what the HELL... they were doing....gave me someone else's food. Then I had to wait in the 3rd spot because the other guy was waiting for 7minutes in spot 2! All to get my food and drive away to find out it was WRONG! asked for cheese on my sandwiches and PAID for itall to get NONE!!!!! and these people say they deserve more and more money..... pay them more we get worse service! RIDICULOUS!I will NEVER go back to that location or ANY location with the same owner! Don't staff well, you don't deserve the money! Read more

Madeline Merklinger 2 years ago
1

I noticed ANOTHER HAIR IN MY FOOD!! After eating half of my burger there was HAIR IN IT!!! Everytime i go to this mcdonald?s... there is ALWAYS hair in my food and it?s disgusting and the burgers are cold and the buns taste like they?re stale!!!! On top ofthat the management is ridiculous they swear at customers and give us attitude constantly. They then complain that they wantmore than 15$ a hour when they can?t even have basic manors. There is constantly no pies and when there is pies they constantlylook like they have been thrown around or stepped on and all smooshed. None of the food or sauces even taste fresh. The friesare ALWAYS COLD AND HARD AS A ROCK!!! There constantly rude and make me never want to eat at fast food restaurants again. I?vepersonally seen them not wearing gloves making food. ITS DISGUSTING. THERE FOOD HAS MADE ME SICK MULTIPLE TIMES!!! The food isconstantly stale and tastes disgusting. I spend my hard earned money to get sick off of there food!! This is beyond me. I don?tunderstand how people are okay with this. Its disgusting!!! Read more

Sarah Szudlo 3 years ago
1

horrible service and long waits this is the burger i received. stopped there just for this and was extremely disappointed to say... the least. idk why they think they deserve for $15 an hour when they can?t even get a basic big mac correct Read more