Reviews for Dunkin' in Rochester, NY
My order was wrong more often than not in the last 30 days. Please correct this. I like coming here but?.
If this place wasn?t the closest one too me I?d never go here. If you?re not ordering a plain black coffee expect your drink to... be messed up or unpalatable every time. Read more
I work for a mobile veterinarian, and we are always stopping for Dunkin. The Culver Rd location consistently makes excellent... drinks and offers wonderful customer service. Service is typically quick despite the amount of customers. They haven?thesitated to show their appreciation to our field. Read more
Friendly hard working staff! Thanks for being awesome today and making my teams day with the travel mugs.
Worst DD in Rochester. Drive though take longer than making the food. Sat at the window for 3 minutes until someone acknowledge... me, car in fount of me had a 2 min wait. Read more
Ordered 10 munchkins and got 8, also out of the ingredients for frozen mochas. Typical Dunkin nonsense. If I was friends with... the employee running the register maybe my stuff would have been free like the person in front of me. Read more
I called for times on my walk over just to have the call hung up on each time to make sure my service dogwould be aloud entry... with no such result. After finally arriving blatantly told I had to leave with my animal despite the website saying they offeredpuppachinos for animals!!?!! Let alone every other time this exact location always gets the order wrong. Enjoy running thisbusiness into the ground with improper staffing Read more
Bad drive thru experience this is the slowest DD ever. I was asked to pay a different price than my given total. The reasoning... given by the Assistant manager in training was "well that's what the register says". How $14.80 - $5.00 gift card = $10.41 orsomething like that. And once I got home my half dozen was wrong. Read more