Reviews for Dunkin' in Rochester, NY
I was go to this place many times , now is the worse place. We waiting for the cashier 10 minutes, when she come she don't said... : can I help you or sorry for the late. The cappuccino machine is broken, all tables very dirty.???? Read more
Stop there for a quick breakfast and a cup of coffee. The service was quite fast only because there was nobody there other than... a few cars and drive thru, but the constant complaining about the company, about people in the Drive-Thru, and overall workingconditions could be heard out in the public area where they sat and ate. And the cussing and swearing was over the top. I couldsee why these businesses have lost business. We'll have to think twice about going to another Dunkin' donuts. And that's why Igave her three stars. Read more
so my friend and I went to dunkin at two in the afternoon on feb 9th and we ordered an everything bagel toasted with garden... veggie cream cheese, when we looked in the bag, unfortunately there was no receipt for the order whatsoever and we got a PLAINBAGEL with NORMAL CREAM CHEESE. we went back and politely asked for the correct order and we received an everything bagel nottoasted with the cream cheese on the side to put on ourself. enjoy this photo of us depressed and struggling trying to put thisdumba$$ bagel together. Read more
Always love when they fast AND get my order right ?? UPDATE:: im not sure whats going on with this dunkin?. Its 24 hours but... when you go after 5pm or 6pm they have NOTHING and they always mess up the drinks (around that time) ? close if you?re not goingto have any food after a certain time ???????? It just inconvenient for the overnight worker?. And today i got tiny pieces ofbacon on my sandwich? i had to laugh and couldn't even eat it? I do love dunkin but my store slackin?! These sandwiches aren't$1-$2 cheap sandwiches lol they are like $4.69 ! Im just saying ???? Read more
I always go at night. Today I got a latte with not an ounce of espresso in it. I wish I was surprised. I had a great run for... about 2 months and a wonderful guy before then who was promoted for manager. But overall you never have decent night help. Thegirl before this i had to pay in exact amt or she would steal my change. The ice coffee is always bitter and sour. I worked atone these businesses before in a nearby town. It doesn't have to be that way Hold your employees accountable for decent productand don't run the good ones you do find down like you did the last poor girl who quit (and never had a day off). I even tip formy services, barely being able to expect AT THE LEAST what I paid for is disgusting. Read more
Customer service was great. Guy ( Latin ) in front who took care of me was on Point with my order
Meat free sausage!? Tastes great, the english muffin was kinda rubbery around the edges but it was an excellent taste test.
Tasteless food as usual. Donuts are just stale rings of sugar. Drinks always come with spillage on the cups.