Reviews for Rochester Restaurant Supply in Rochester, MN
My most recent visit to this store was one of disappointment. I?m a previous customer of many years through my entrepreneurship... and a food service director at a local church for 10 years. Because of this, I certainly don?t expect special treatment, juststating a fact that this recent visit wasn?t my first time. I purchased over $200 in supplies ( now I also don?t believe that$$ amount spent should entitle anyone to special treatment or higher standards of customer service). Needless to continue on, Iwas extremely disappointed in the level of customer service given to me. The gentleman that waited on me (not sure if this manwas owner, part owner or a paid employee?I guess it doesn?t really matter) was anything but customer friendly and displayed a?lazy? attitude. He asked me if I was okay in making two trips out to my car with my purchases, one being a bundle of 100cardboard boxes, quite heavy and awkward to carry. I had difficulty lifting and more so, opening the door for myself. Even awaiting customer offered to help me, not the sales person. Clearly, I was not important enough to extend this simple gesture to?seal the deal?. If this individual was an employee, I?m much more forgiving because possibly due to lack of good training andcustomer service skills, that employee will get paid whether he?s helpful or not. If this was an owner, shame on you for notbeing grateful for the sale from me that day. There certainly are other options of competitive resources. Not likely to returnhere. Read more
Great place to go for your home, restaurants or bars for all kinds of products!
This place is amazing. The appliances and tools you buy here will last you for decades and decades. They have amazing inventory,... and I love coming here to find helpful items for my home cooking. The staff is very friendly and knowledgeable. Give it a visit;you won't regret it! Read more
I go here fairly often to buy things I need for different baking projects. They always have what I need and are able to answer... questions and help me find exactly what i am looking for. Read more
You can find just about anything for the kitchen here and the prices are a lot more reasonable than department stores. Great... selection of items for baking. Read more
Great store for commercial or home use. I buy most my utensils here for my house. Reasonably priced compared to big box... stores. Read more
Pretty nice store. Great for the "homefessional" that may need a more restaurant style utensil or tool.
I find everything i need.