Reviews for McDonald's in Rochester, MN
I went through the drive through at this location. The customer service was awful. I sat for at least 5 minutes before the... employee took my order (I was the only car in line). Once the employee came over the speaker, he seemed annoyed that I wasbothering him. I started to place my order and could hear him and another employee making fun of me. They clearly didn't realizetheir mics were hot and continued to mock me. I finally told him I could hear them making fun of me and to just cancel my order.He just laughed and said okay, then killed the mic. The guys in both windows one and two stared at their phones as I drove by onmy way out of there. Really too bad that the employees acted so ridiculously. As I have shared this story with others, it doesnot sound like an isolated incident at this location. I will definitely not be returning. Read more
Really bad service the managers are really rude i told them i was manager at McDonald's u guys are doing me wrong all what i... asked is to use my discount code but they decided to ignore me Read more
Horrible, I drive through all the time. Inside is super dirty, made me stress with the kids to even sit and eat on the table
Almost everytime you forget something or mess the order up? please for the love of all get things right?
Fries are always undercooked soggy and disgusting af. Last 3 times I've gone here the fries have gone straight in the trash.... Whoever runs this location clearly does not GAF. Read more
Very clean. Do not love ordering on the screen. Would rather have an employee take my order.
Terrible . We sat in line for 10mins for someone to order a ice cream cone . Then got handed fries that were terrible . Was told... to move forward to wait for our food . Figured we had wait for chicken nuggets since we ordered the bundle . The bundle comeswith 2 Big Macs and 20 nuggets and two medium fries . The nuggets are old , the fries were old. Asked for new ones figured theywe fresh . Nope still old fries z I use to work at McDonald?s when I was 16-18 years. Worst service I have gotten . There wasmaybe 4 cars in like and 4-5 works in the restaurant. Read more
Tried to dine in with my children at around 6PM the doors were open and their were customers sitting eating food as soon as my... kids and I walked in one of the staff members came towards me and another customer who tried walking in claiming that the lobbyis closed and also the fries that I ordered for a large wasn?t filled all the way and it?s cold not fresh Read more